RAYVN vs Pureservice (New)

The RAYVN mobile app is available as free download for all users of the RAYVN software. RAYVN is an online Critical Event Management system, which provides your organization with an effective tool for handling and documenting all aspects of undesirable events. As a registered RAYVN user you will have received a username and password, which you will be able to use to log in to the mobile app. Features in the app: -RAYVN users can open the app and immediately start a log when a situation occurs -Start a log from a list of different scenarios, with predefined teams and tasks -Automatically notify your teams whenever you need to -Receive automatic notifications when you are invited to a log -Participate in the incident management wherever you are -All users that have received a notification about a situation will be able to open the app and instantly be able to receive real-time updates on the situation in the incidents log -Share information in the log, just as easy as posting to your Facebook feed. The log updates instantly on all devices when new entries are added -Use the mobile app to share images with your team -Register and start exercises as well as real events -View your assigned tasks, and mark them as completed -Share your location with the rest of the emergency response team. Administrators can view the team members location on a map

With this app, you always have Pureservice servicedesk in your pocket. Whether it’s a ticket or a task, you can manage it quickly from your own mobile device on the go. The app requires your organization to use Pureservice servicedesk. Main functions: • View notifications • View your tickets • View the same lists as the web app • Add photos to tickets • Write messages to colleagues and customers • Create, edit and close tickets • Show and edit tasks • Assign tickets • Open and show attachments • Call customers