Comparison

PulseM FieldOps vs Friedrich

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PulseM FieldOps

This app helps home service professionals manage their online reputation by facilitating timely review requests and providing a centralized view of customer feedback. It also allows technicians to share personalized bios and receive notifications about upcoming appointments, enhancing customer trust and security.

Highlights
  • Establish customer trust with technician bios
  • Notify homeowners of upcoming appointments
  • Send immediate and timely review requests
  • Centralized feed for all customer reviews
  • View company and department leaderboards
Features
Read full description

The #1 reputation management platform built for home services. **Establish customer trust & provide security** Notify homeowners about upcoming appointments, and providing personalized technician bios provides them with a sense of added comfort and security. **Make review requests immediate & timely** Requesting feedback from customers after appointments can significantly increase the chances they will leave you an online review. **All of your reviews in one convenient location** See all of the reviews that you have received in a convenient feed. **See your current standing on the company leaderboard** View your department's or company wide leaderboard to see how you are doing this week. Before you begin. You will need additional access in order to use this app as a pulseM customer. This app is not a substitute for an admin or dispatcher account on https://app.pulsem.me. This app allows the technicians or agents to use features of the pulseM platform relevant to them. Please contact pulseM for more details.

About

Friedrich

This app simplifies HVAC system installation, service, and troubleshooting for contractors. It offers Bluetooth connectivity for setup, diagnostics, and access to technical support resources like manuals and parts lists.

Highlights
  • Bluetooth setup for HVAC systems
  • System monitoring and status checks
  • Alarm diagnosis and history
  • Access to installation instructions and manuals
  • Parts list and technical sheet lookup
  • Warranty tracking and certificate sharing
  • Rebate and financing research
Features
Read full description

We’ve Designed Friedrich for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app. Whether you’re on a residential service call or installing 40 units at a major site, the free Friedrich Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever. With Friedrich for Contractors and eligible air systems, you can easily: Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup The Friedrich for Contractors app also offers powerful support for all of our air products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems

Screenshots

PulseM FieldOps4 screens
Friedrich4 screens

Verdict

The call

The clearest difference is rating: Friedrich at 4.6 against PulseM FieldOps's 3.3. Friedrich also leads on ratings volume (53 vs 12). PulseM FieldOps's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 16.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Friedrich holds the better App Store score, 4.6 against 3.3. Both are backed by a comparable volume of ratings — 12 and 53 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

PulseM FieldOps ships an update every 2 months, Friedrich monthly. The most recent releases landed on June 11, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
PulseM FieldOps versus Friedrich: the parameters behind the verdict, then further details
ParameterPulseM FieldOpsFriedrich
PriceFreeFree
Rating3.3 (12 ratings)4.6 (53 ratings) — better
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings1253 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS12.0 — better16.0
Further details — not scored
Size42 MB110 MB
Age rating4+4+
DeveloperSpeetra Inc.Rheem Manufacturing Company

Customer experience

PulseM FieldOps

All ratings11 ratings
Positive63.6%
Neutral0.0%
Negative36.4%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Friedrich

All ratings53 ratings
Positive90.6%
Neutral3.8%
Negative5.7%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

PulseM FieldOps

No in-app purchases

None

Friedrich

No in-app purchases

Questions

Is PulseM FieldOps free?
PulseM FieldOps is free to download, with no in-app purchases.
Is Friedrich free?
Friedrich is free to download, with no in-app purchases.
Which has better reviews, PulseM FieldOps or Friedrich?
Friedrich is rated higher. PulseM FieldOps averages 3.3 out of 5 from 12 ratings, while Friedrich averages 4.6 from 53 ratings.
Do PulseM FieldOps or Friedrich have ads?
Neither PulseM FieldOps nor Friedrich shows ads.
Which is updated more often, PulseM FieldOps or Friedrich?
PulseM FieldOps ships an update every 2 months, and Friedrich monthly. Most recently, PulseM FieldOps was updated on June 11, 2026 and Friedrich on September 24, 2026.

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