Comparison

BackpackEMR vs ComCierge CareTeam

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BackpackEMR

This lightweight electronic medical records system is designed for remote areas with limited internet and power. It enables offline data sharing between devices, ensuring continuous operation and no data loss during power outages. Features include streamlined workflows, specialty modules, and secure, encrypted data storage.

Highlights
  • Offline data-sharing network
  • Streamlined patient flow
  • Specialty modules
  • Voice-to-text integration
  • Secure, encrypted data
  • Integrated patient photos
  • Multi-language support
Features
Read full description

BackpackEMR is a light-weight, electronic medical records (EMR) system for use in rural areas. Our app is often used for medical outreaches to remote communities across Africa, Asia, and Latin America, where access to the internet and electricity is often limited. This is the first EMR to share data with other clinic devices without using a local server, which requires electricity, or cloud server, which requires the internet. BackpackEMR enables a "no single point of failure" system where data is stored on each device, and data is shared without consistent power or the internet. So in a clinic where the power goes out, the clinic seamlessly continues to run, and no data is ever lost. Key features: • Offline data-sharing network • Easy-to-use screens • Low-clicks and less typing with: - Streamlined flow - Modules by specialty - Custom drop-down values - Voice-to-text integration • Secure, encrypted data • Integrated patients and exam photos • Available in multiple languages • Patients flow through station queues

About

ComCierge CareTeam

This app streamlines patient requests in healthcare settings by intelligently routing them to the appropriate staff members, reducing alarm fatigue. It offers customizable response options and integrates with patient room controls for a more efficient care experience.

Highlights
  • Reduces nurse call alarm fatigue
  • Intelligently routes patient requests
  • Customizable response options
  • Integrates patient room controls
  • HL7 hospital-grade communication
  • Works with or independently of existing systems
Read full description

Comcierge by HatchMed eliminates nurse call alarm fatigue. Rather than having one red button for all of the patient’s needs, desires, and wants, Comcierge intelligently routes individual requests to specific members of the care staff, while keeping the nurses free to carry out their vital duties. A request for more pillows can go directly to a nursing assistant, while a call for more water will go straight to a member of foodservice, and the patient’s nurse is notified at the very end to let them know that every request has been completed. Comcierge is fully customizable to the hospital’s requirements - staff may either select their own response options, or allow Comcierge to suggest its own predetermined choices based on the patient’s state at admission. It is easy to integrate light, TV, blind and other patient controls directly into the application and options such as “Nurse Info” and “Test Results” are built directly into the interface. Built to work either in conjunction with existing nurse call systems or independently, Comcierge uses HL7 hospital grade communication standards to ensure that patient data never gets into the wrong hands. Contact HatchMed for more information, or to set up a private demo for your hospital.

Screenshots

BackpackEMR3 screens
ComCierge CareTeam4 screens

Verdict

The call

The clearest difference is rating: ComCierge CareTeam at 5.0 against BackpackEMR's 4.0. On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ComCierge CareTeam holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 4 and 2 respectively.

UpkeepUpdate frequency

BackpackEMR ships an update every 2 months, ComCierge CareTeam monthly. The most recent releases landed on August 13, 2026 and June 1, 2026 respectively.

Scorecard1 real difference · 9 level
BackpackEMR versus ComCierge CareTeam: the parameters behind the verdict, then further details
ParameterBackpackEMRComCierge CareTeam
PriceFreeFree
Rating4.0 (4 ratings)5.0 (2 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings4 — better2
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better14.1
Further details — not scored
Size26 MB70 MB
Age rating17+4+
DeveloperBinary BridgeHATCHMED CORPORATION

Customer experience

BackpackEMR

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

ComCierge CareTeam

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

BackpackEMR

No in-app purchases

None

ComCierge CareTeam

No in-app purchases

Questions

Is BackpackEMR free?
BackpackEMR is free to download, with no in-app purchases.
Is ComCierge CareTeam free?
ComCierge CareTeam is free to download, with no in-app purchases.
Which has better reviews, BackpackEMR or ComCierge CareTeam?
ComCierge CareTeam is rated higher. BackpackEMR averages 4.0 out of 5 from 4 ratings, while ComCierge CareTeam averages 5.0 from 2 ratings.
Do BackpackEMR or ComCierge CareTeam have ads?
Neither BackpackEMR nor ComCierge CareTeam shows ads.
Which is updated more often, BackpackEMR or ComCierge CareTeam?
BackpackEMR ships an update every 2 months, and ComCierge CareTeam monthly. Most recently, BackpackEMR was updated on August 13, 2026 and ComCierge CareTeam on June 1, 2026.

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