Field Control vs Cervello ESM

Field Control is a platform for companies that have professionals in the field that increases control, organization and improves the relationship with customers in a practical and intuitive way. Have super powers in conducting your external team! :) Scheduling, planning, visibility, security, productivity and that's just the beginning! - Field Control finds the best routes and distributes activities considering the best routes and the skills of the technicians. - The manager has geographic visibility of the technicians and the status of activities. Know what's happening outside your office in real time and quickly fix the unforeseen. - The technician can share his identification, photo and location with the customer and just like an Uber, the customer follows the technician's journey arriving at the location. - Field Control provides intuitive productivity and quality indicators that better guide decision making.

Amid the digital transformation, the use of mobile technology is in increasing evolution. The relationship with users has become more dynamic, especially in the corporate environment, where access to real-time information is increasingly essential. Cervello offers one more access channel from its multi-channel platform that facilitates the customer's experience and journey. The application provides increased productivity, the interaction between work teams regardless of place and time, and automation to provide the best alternative for business management. We have functionalities such as a single portal for users and solvers, knowledge base, centralized management of services, chat, chatbot, message center, and executive visualizations. Count on Cervello for the complete management of your company processes and services.