Okdesk vs TONNA

Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America. The Okdesk app is a fully-featured mobile workplace for service engineers and field workers. With the Okdesk app you, and your employees or contractors will be able to: - Interactively manage all ticket-related activities - Communicate with ticket initiators, dispatchers or colleagues - Instantly attach pictures as an evidence of completed work or signed work orders - Register actual time spent on work - Make routes to the address of the client or service aim - Specify the cost of work completed or equipment installed - Work with all features of QR codes for inventory or quick registration of infrastructure-related tickets - And even submit new tickets directly from your smartphone. Everything you need to resolve tickets on time! Changing status, changing the responsible agent, adding public and private comments, attaching files or photos right from your smartphone camera to the ticket. Registration of new tickets! All Help Desk basic features for handling queries. No internet access? Not a problem! Offline mode provides the ability to process tickets by specialists even where there is no Internet access. All previously uploaded information, including comments, is available when you lose connection. Always be aware of important changes Push notifications do not allow you to miss any important ticket or comment from the client. Time spent deduction and integration with map apps. We make Okdesk so that your company could provide world-class service!

Run secure deals from request to payment — all in one app. With TONNA, businesses close deals faster and safer. Every step of the deal cycle — from the first request to final payment — is protected and transparent, so both sides can focus on results, not risk. How secure deals work in TONNA Buyer sends a request: Describe the job, attach requirements, and invite offers. Suppliers respond: Each supplier sends a price, timeline, and bank details. Buyer chooses the best offer: Compare terms and select the most attractive proposal. Buyer makes a protected deposit: Funds are locked in a special bank account and the deal officially starts. Supplier completes the work: Documents, photos, and videos are uploaded directly into the deal for full transparency. Buyer accepts the result: One tap on “Accept and Pay” confirms that the work is done. Automatic payout to Supplier: The deposit is instantly released from the bank account to the Supplier’s account. Why TONNA works for business Better, faster results: Suppliers are motivated to deliver top-quality work on time to unlock payment. If they need extra funding, they can request a loan or factoring right inside the app. Built-in trust and protection: The deal structure makes cheating or non-payment virtually impossible, so both sides can work calmly and confidently. Faster cash flow: As soon as the Buyer taps “Accept and Pay”, money is sent within minutes. The deal status updates instantly, and funds reach the Supplier’s account the same day. TONNA is the new standard for secure business deals.