Comparison

VisitorPass vs DC Dept. App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VisitorPass

Streamline visitor management with a self-check-in system. Supports QR code scanning for automated entry, manual registration, visitor photos, and badge printing. Integrates with an enterprise front office platform.

Highlights
  • Visitor self-check-in
  • QR barcode automated check-in
  • Manual registration
  • Visitor photo capture
  • Badge printing
  • Enterprise platform integration
Features
Read full description

VisitorPass is a console app for visitor self-check that interfaces to our Enterprise based Kastle FrontOffice platform. Supports QR Barcode automated check-in. Manual registration and check-in. Visitor’s photo. Badge printing.

About

DC Dept. App

Access DC government services, numbers, and information through a unified platform. This app serves as a central point for constituents, residents, and visitors seeking assistance and details about city resources.

Highlights
  • Access DC government services
  • Find DC government numbers
  • Get DC government information
  • One-stop service experience
  • For residents and visitors
Features
Read full description

The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information .

Screenshots

DC Dept. App4 screens

Verdict

The call

The clearest difference is rating: VisitorPass at 5.0 against DC Dept. App's 1.0. VisitorPass also leads on update cadence (every 3 months vs every 9 months) and iOS requirement (10.3 vs 12.0.0). DC Dept. App's advantage is device support (3 vs 1). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VisitorPass holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively.

UpkeepUpdate frequency

VisitorPass ships an update every 3 months, DC Dept. App every 9 months. The most recent releases landed on October 3, 2026 and October 11, 2026 respectively.

Scorecard4 real differences · 6 level
VisitorPass versus DC Dept. App: the parameters behind the verdict, then further details
ParameterVisitorPassDC Dept. App
PriceFreeFree
Rating5.0 (2 ratings) — better1.0 (1 ratings)
Positive reviews—0.0% of reviews
Number of ratings2 — better1
Update frequencyEvery 3 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad, iPod — better
Requires iOS10.3 — better12.0.0
Further details — not scored
Size68 MB37 MB
Age rating4+4+
DeveloperKastle SystemsGovernment of the District of Columbia

Customer experience

VisitorPass

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

DC Dept. App

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

VisitorPass

No in-app purchases

None

DC Dept. App

No in-app purchases

Questions

Is VisitorPass free?
VisitorPass is free to download, with no in-app purchases.
Is DC Dept. App free?
DC Dept. App is free to download, with no in-app purchases.
Which has better reviews, VisitorPass or DC Dept. App?
VisitorPass is rated higher. VisitorPass averages 5.0 out of 5 from 2 ratings, while DC Dept. App averages 1.0 from 1 ratings.
Do VisitorPass or DC Dept. App have ads?
Neither VisitorPass nor DC Dept. App shows ads.
Which is updated more often, VisitorPass or DC Dept. App?
VisitorPass ships an update every 3 months, and DC Dept. App every 9 months. Most recently, VisitorPass was updated on October 3, 2026 and DC Dept. App on October 11, 2026.

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