ZKTeco CARE vs GDMS

ZKTeco Care is a smartphone APP designed and developed by ZKTeco, which will provide latest news for it's channel partners.The main functions include, inquiry of software product customization process, maintenance process ,common problem feedback and online communication. Main functions: 1.Trouble Ticket process, submit problems directly, get solution feedback quickly. 2.Customization process, grasp the latest progress of the project, search for history customization records. 3.Maintenance process, register broken devices info, apply for repair. 4.Warranty, scan SN barcode from the back cover of the device to query the warranty period. 5.Product list,product show and operation video. 6.LBS, search service branches by the map. 7.IM, find the exclusive support enginner and communicate online conveniently.

GDMS mobile application provides centralized, secure and zero-operation management methods and solutions for Grandstream audio/video products users. The device administrators can work on mobile devices by scanning the codes to add devices, configure accounts/upgrade devices firmware quickly, and the alert messages can be pushed to mobile client. Including: 1. Scan code to add device: Support to scan the barcodes of a batch of devices to add the devices to GDMS platform. 2. Manage device: Support to configure accounts for devices, upgrade devices firmware, and start the devices remotely. 3. Monitor device in real-time: Push the device registration, abnormal status, alert messages to mobile management client.