The ICE App vs Timegate+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
The ICE App
This app provides support for cleaning equipment operation and maintenance. It offers video support for remote diagnostics, training videos for safe and efficient operation, and detailed product information with user guides.
- Smartcall video support for remote diagnostics
- Equipment training videos
- Detailed product information
- User guides for core products
- Remote fault diagnosis
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The ICE App is designed to support you with the operation and maintenance of your cleaning equipment. Use the Smartcall video support function to connect with a member of our technical team who will remotely diagnose equipment faults and help you fix simple issues without the need to send an ICE engineer. Watch our equipment training videos, which provide valuable information on how to operate our equipment safely and efficiently. Plus, the ICE App includes detailed product information and user guides for our core product range.
Timegate+
This mobile application provides field service workers with comprehensive tools to manage their workload. It allows users to track shifts, ensure safety, report incidents, and perform service tasks. Additionally, it offers access to an employee portal for managing time off, schedules, and company communications.
- Start and stop shifts
- Employee safety monitoring
- Incident and escalation reporting
- Service task and tour management
- Time off booking
- Schedule viewing
- Shift searching
- Query submission
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Timegate+ This is a mobile application compatible with the web application Timegate+ or Timegate (cloud-hosted). Timegate+ is the leading Global Workforce Management solution for field service workers. The Timegate+ mobile app has all the functionality needed to efficiently manage your workload from a mobile device. ● Start and stop shifts ● Ensure employee safety ● Raise incidents or escalations ● Conduct service responsibilities such as tasks and tours The app also provides access to your employee portal, which allows you to book time off, view your schedule, look for new shifts, make requests, raise queries, view company announcements and more. * *Subject to the security policies of your employer, not all features may be available to you. Install Guide: Timegate+ requires mobile systems iOS 11.0 or newer 1. Ensure your mobile device is using the latest system update. 2. Install or reinstall Timegate+ from the store. 3. Once installed, ensure the Timegate+ app is allowed to access your device's location services. 4. Enter your username and password. If you do not have these, please ask a member of your management team. Timegate+ uses GPS capabilities through an optional heartbeat monitoring feature that managers can enable to track employee locations in real-time during field shifts to ensure that if an emergency occurs or an SOS call is raised as manager has the employees last known location and can relay that information to the appropriate authorities in law-enforcement for the safety of the employee. When an employee books off of a shift, GPS tracking is no longer enabled. Continued use of GPS running in the background can dramatically decrease battery life. If you have queries regarding privacy and location tracking, please contact a member of your management team. Developer: WorkWave
Screenshots
Verdict
The clearest difference is review sentiment: The ICE App at 100% against Timegate+'s 6%. Timegate+'s advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The ICE App ships an update every 3 months, Timegate+ every 3 weeks. The most recent releases landed on June 5, 2026 and September 19, 2026 respectively.
| Parameter | The ICE App | Timegate+ |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (2 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 5.9% of reviews |
| Number of ratings | — | 2 — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 37 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | INDUSTRIAL CLEANING EQUIPMENT (SOUTHAMPTON) LTD | Team Software |
Customer experience
The ICE App
Timegate+
In-app purchases
The ICE App
No in-app purchases
Timegate+
No in-app purchases
