Nilex Service Platform vs SMRT COMPLEX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nilex Service Platform
Manage helpdesk tickets in real-time from your mobile device. Create, search, and browse existing tickets with various filtering options. Access helpdesk functions on the go without needing a computer.
- Real-time ticket handling
- Create new tickets
- Search and browse tickets
- Grid view and Google Maps view
- Filtering criteria
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Nilex Mobile is application for real-time handling of helpdesk tickets by a mobile unit. It makes the helpdesk functions available for those who are on the move. By using this application, you don’t need to have access to your computer in order to get cases or to register new ones. You can create new tickets, search and browse for existing tickets on grid view and Google maps view, and there are many filtering criteria for ease of reference.
SMRT COMPLEX
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This app is based on a ticket management system where clients' and users' problems or queries are handled. In this app, you can create tickets, check their status (like open, closed, or deleted), and also add replies to the tickets.
Screenshots
Verdict
The clearest difference is iOS requirement: Nilex Service Platform at 11.0 against SMRT COMPLEX's 13.4. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nilex Service Platform ships an update every 4 months, SMRT COMPLEX every 3 months. The most recent releases landed on September 17, 2026 and September 13, 2026 respectively.
| Parameter | Nilex Service Platform | SMRT COMPLEX |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 13.4 |
| Further details — not scored | ||
| Size | 19 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Nilex AB | Ladybird Web Solution Private Limited |
In-app purchases
Nilex Service Platform
No in-app purchases
SMRT COMPLEX
No in-app purchases
Questions
Is Nilex Service Platform free?
Is SMRT COMPLEX free?
Do Nilex Service Platform or SMRT COMPLEX have ads?
Which is updated more often, Nilex Service Platform or SMRT COMPLEX?
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