Comparison

GBGO firstconnect vs Gallagher Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GBGO firstconnect

This business app allows clients to securely report incidents and losses across major coverage lines. Features include multi-channel reporting, SMART forms for faster data entry, and the ability to upload attachments like photos and videos. Users receive immediate confirmation upon submission and can track previously reported losses.

Highlights
  • Report losses for Workers' Comp, General Liability, Auto, Property
  • Multi-channel reporting (phone, tablet, web)
  • 2-step approval workflow for managers
  • SMART forms with error handling
  • Upload photos, videos, and documents
  • Immediate submission confirmation
  • Track previously reported losses
Features
Read full description

Great news! GBGO® firstconnect app is now available from the App Store! GBGO® firstconnect is a FREE, easy to use mobile app that allows GB clients to submit a loss for all major lines of coverage securely via the web, phone or tablet. Some of the features/functions available to users are: Supported Lines of Coverage – Workers’ Compensation, General Liability, Auto and Property Multi-channel reporting - Loss reporting from phone, tablet and web 2-step approval workflow - Managers can review, edit and complete the loss report Faster data entry with SMART forms - Improved data accuracy with error handling and validation Attachments - Upload photos, videos and documents from site of accident Completed reports - Immediate confirmation on successful submission of a loss Track previously reported losses - Branch info displayed on completed reports FAQs - Get answers to frequently asked questions 24x7. To contact GB Technical Support, please email gb.firstconnect.support@gbtpa.com or call at 800-284-5213 GBGO: Taking claims management mobile

About

Gallagher Go

Access your insurance account 24/7 with this business app. View, download, and email ID cards, manage policy details like vehicles and drivers, and easily contact your service team. Submit changes to your contact information directly through the application.

Highlights
  • View, download, and email Auto ID Cards
  • Manage locations, vehicles, and drivers
  • Directly contact client service team
  • Submit changes to contact information
  • 24/7 account access
Features
Read full description

Designed specifically for our US Clients, Gallagher Go - US is a powerful app designed to give you quick and easy access 24/7 from wherever you are to your insurance account. With the app, you can view, download and email your Auto ID Cards. You can also manage locations, vehicles and drivers. To reach your client service team, you can phone or email them using the app. If your circumstances change, you can use the app to submit a change of address, phone or email.

Screenshots

GBGO firstconnect4 screens
Gallagher Go4 screens

Verdict

The call

The clearest difference is review sentiment: Gallagher Go at 100% against GBGO firstconnect's 0%. Gallagher Go also leads on rating (3.0 vs 2.8). GBGO firstconnect's advantage is iOS requirement (11.0 vs 15.1). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gallagher Go holds the better App Store score, 3.0 against 2.8. Both are backed by a comparable volume of ratings — 5 and 2 respectively. Written reviews point the same way: 0% of GBGO firstconnect's written reviews are positive against 100% of Gallagher Go's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 24, 2026 and October 11, 2026 respectively.

Scorecard3 real differences · 7 level
GBGO firstconnect versus Gallagher Go: the parameters behind the verdict, then further details
ParameterGBGO firstconnectGallagher Go
PriceFreeFree
Rating2.8 (5 ratings)3.0 (2 ratings) — better
Positive reviews0.0% of reviews100.0% of reviews — better
Number of ratings5 — better2
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.0 — better15.1
Further details — not scored
Size97 MB39 MB
Age rating4+4+
DeveloperGALLAGHER BASSETT SERVICES INCArthur J. Gallagher & Co

Customer experience

GBGO firstconnect

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Gallagher Go

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

GBGO firstconnect

No in-app purchases

None

Gallagher Go

No in-app purchases

Questions

Is GBGO firstconnect free?
GBGO firstconnect is free to download, with no in-app purchases.
Is Gallagher Go free?
Gallagher Go is free to download, with no in-app purchases.
Which has better reviews, GBGO firstconnect or Gallagher Go?
Gallagher Go is rated higher. GBGO firstconnect averages 2.8 out of 5 from 5 ratings, while Gallagher Go averages 3.0 from 2 ratings.
Do GBGO firstconnect or Gallagher Go have ads?
Neither GBGO firstconnect nor Gallagher Go shows ads.
Which is updated more often, GBGO firstconnect or Gallagher Go?
GBGO firstconnect ships an update every 3 months, and Gallagher Go every 3 months. Most recently, GBGO firstconnect was updated on October 24, 2026 and Gallagher Go on October 11, 2026.

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