HomeConnect vs JOOAN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HomeConnect
Control your Southern Telecom smart home devices remotely from your smartphone. Monitor your home's security, manage appliances, and stay connected to your living space from anywhere.
- Remote device control
- Home security monitoring
- Appliance management
- Real-time notifications
- Smart home integration
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Welcome to HomeConnect by Southern Telecom® the official app of the all Southern Telecom smart home products! This app allows you to control the entire family for Southern Telecom smart home products from the palm of your hand, regardless of whether you are home. See who is at the door, activate an appliance before you enter a room, and much more. With the HomeConnect app you are always in control of your space.
JOOAN
Monitor your home, office, or store remotely with real-time video, automatic tracking of moving objects, and zone detection with sound alarms. This app allows for intelligent voice control of connected smart cameras, enhancing security and providing remote care.
- Real-time video monitoring
- Automatic object tracking
- Zone detection with sound alarms
- Remote playback
- Abnormal alarm push notifications
- Intelligent voice control integration
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"JOOAN" is a mobile client for smart cameras. Through cloud monitoring P2P technology, JOOAN can realize real-time monitoring, video chat, remote playback, abnormal alarm and other functions, such as after connecting to a smart camera. You can experience the following features: ·Watching the store and watching the home: View the real-time video of home, shops, offices and other places at any time, allowing you to easily manage the office, protect the safety of your home at any time, realize remote care, intelligent companionship, and share a wonderful life. ·Automatic Tracking: Track moving objects, lock on abnormal targets, and record videos. ·Zone detection: Key area detection and sound alarm can be set. After abnormal human activity/environment is detected, the on-site alarm will sound and the abnormal information will be pushed immediately, helping you discover potential safety hazards at the first time. ·Intelligent voice control: Link to Tmall Genie, voice control to turn on/off the smart camera, making your use more comfortable. JOOAN, Zhilian Life, you can watch your home, store and pet at any time, making your life safer and more exciting.
Screenshots
Verdict
The clearest difference is rating: JOOAN at 4.7 against HomeConnect's 1.9. JOOAN also leads on review sentiment (29% vs 7%). HomeConnect's advantage is in-app purchases (none vs 16) and ads (none vs shown). On price, ratings volume and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. JOOAN sells 14 in-app purchases, starting at $2.99 per month. HomeConnect asks for nothing beyond the download.
JOOAN holds the better App Store score, 4.7 against 1.9. Both are backed by a comparable volume of ratings — 80 and 117 respectively. Written reviews point the same way: 7% of HomeConnect's written reviews are positive against 29% of JOOAN's.
HomeConnect ships an update monthly, JOOAN every 12 months. Both last shipped on October 24, 2026.
| Parameter | HomeConnect | JOOAN |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (80 ratings) | 4.7 (117 ratings) — better |
| Positive reviews | 6.9% of reviews | 28.6% of reviews — better |
| Number of ratings | 80 | 117 — better |
| Update frequency | Monthly — better | Every 12 months |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 8.0 — better | 12 |
| Further details — not scored | ||
| Size | 87 MB | 307 MB |
| Age rating | 4+ | 4+ |
| Developer | Danale Inc. | Shenzhen Zhihuizai IOT Co., Ltd |
Customer experience
HomeConnect
JOOAN
Bugs and requests
HomeConnect
Reported bugs
101 issues- App does not see dishwasher
- QR scan and ID input do not help
- App has not received updates in years
- App has trouble keeping up with iOS updates
- Cannot reload several cameras
Show 96 moreShow fewer
- ID does not exist error
- Cannot connect to Bosch dishwasher
- App does not find Bosch dishwasher
- App is not official
- App does not see anything
- App does not work with Bosch appliances
- App is a scam/fraud
- App steals data/passwords
- App does not connect to oven
- App does not connect to induction hob
- Manual ID input gives same error
- App does not work in Russia without VPN
- QR scan gives 'does not exist' error
- App is a fake/scam
- App stopped working after February 2022
- App does not see dishwasher
- ID does not exist error on scan
- Manual ID input same situation
- App steals account
- App interface not like original
- App does not connect to Bosch dishwashers
- QR code scan says device ID not found
- App is not for Bosch
- App does not work with Bosch dishwasher
- QR code not recognized
- App is fake
- Original app not available in Russia
- App is fake
- App does not see dishwasher
- App is unusable for years
- App rotates image 180 degrees in landscape view
- App provides tiny, distorted, upside down image
- PC version is worse
- App is minimally functioning
- App prompts for credentials sporadically
- Password reset does not send code
- App changes without notification
- Rotating to full screen messes with camera
- Display goes into loco mode
- Two cameras showing on half the screen after iOS 16 update
- Other half of screen is dark grey
- App is trash
- App does not work
- App does not let change Wi-Fi name
- Cannot connect without changing Wi-Fi name
- Wi-Fi name is locked
- App uses outdated router protocols
- App does not let stay signed in on more than one device
- App is very basic
- Cannot stop movement notifications
- App won't work for Sharper Image camera
- Cannot watch video after motion detector
- App is extremely glitchy
- App does not allow watching recorded motion video
- App is not easy to log in
- App is not clear
- Dishwasher won't connect
- App says appliance doesn't exist
- QR codes not recognized
- Manual codes do not work
- Cannot find reset button on appliance
- Camera won't connect
- Device connection failed message
- App does not work with 2.4g WiFi
- Manual input and QR scan do not work
- App won't let wife and I operate camera simultaneously
- App is a temporary solution
- App is upgrading for over 3 days
- Cannot access camera
- App keeps freezing
- Cannot change old phone number
- No help to change phone number internally
- App is very poor
- App connects to cameras only if Wi-Fi standard is set to USA
- App constantly offers cloud subscription
- Difficult to navigate timeline
- App updating for over 24 hours
- No motion alerts after subscribing
- App stopped working
- Cannot register app
- Email address or user not recognized
- Cloud storage only stores for 7 days
- System auto purges data
- SD card not recognized
- App forces subscription to use SD card
- Uploads fail at 95%
- No audio after upload
- Notifications not working with iPhone
- Server connection fail on login
- App crashes as soon as opened
- Motion detection sensor stuck on High
- Date and time will not synchronize
- Cannot see anything without subscription
- App always says server error
- App does not work after update
- Company takes subscription but does not update cloud services
Requested features
14 requests- Fix app for Bosch appliances
- Provide correct Home Connect app for Russia
- Allow multiple users signed in simultaneously
- Improve cloud storage functionality
- Fix full screen glitch on iOS
Show 9 moreShow fewer
- Allow changing registered phone number
- Improve motion detection sensitivity control
- Synchronize date and time correctly
- Enable notifications without subscription
- Update app for current iOS versions
- Support 5GHz Wi-Fi networks
- Add dark mode
- Provide clear instructions for device connection
- Offer Bluetooth connectivity option
JOOAN
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HomeConnect
No in-app purchases
JOOAN
- 3-Day Video Loop Storage (1 month)$2.991 Month
- 7-Day Video Loop Storage (1 month)$4.991 Month
- 30-Day Video Loop Storage (1 month)$15.991 Month
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- 3-Day Video Loop Storage (1 Year)$29.991 Year
- 7-Day Video Loop Storage (1 Year)$44.991 Year
- 30-Day Video Loop Storage (1 Year)$164.991 Year
- 币种专属套餐$0.99
- 事件型3天云存储月套餐$3.99
- 事件型7天云存储月套餐$5.99
Show 5 moreShow fewer
- 3 Day cloud storage quarterly Pkg$9.99
- 无限量任意观看【30天】2 variants$13.99
- 事件型30天云存储月套餐$17.99
- 3day cloud storage annual package$33.99
- 无限量任意观看【180天】2 variants$69.99
