FieldAware Forms vs Command Alkon Customer Portal

FieldAware Forms connects with FieldAware’s mobile field service application to pull customer and job data directly into your forms. Using the app, you can complete forms using conditional logic, automatically calculate formulas, and collect signatures and photos. All data collected is then pushed back into the FieldAware mobile application, saving time and connecting the field with the back office. Benefits: • Launch customized task workflows, including conditional logic, from FieldAware • Synchronize relevant data between jobs and their related forms • Embed calculations into your forms • Complete incident reports, safety checklists, and customer surveys at record speed • Collect signatures and photos directly from your mobile device • Automatically record the location of inspections and customer visits • Powered by TrueContext – the global leader in automating mobile workflows NOTE: FieldAware Forms requires a subscription license for both FieldAware and TrueContext.

Customers get the information needed without calling the dispatch office. Through the Command Alkon Customer Portal App, your material supplier gives you instant access to the information you need to do your job. Get answers quickly without all the phone calls and learn the status of your orders and delivery trucks in real-time 24 hours a day. Key features: Get order and delivery status Quantity ordered Order status and delivery progress Order insights See truck schedule on a map Delivery Spacing Truck ETA based on traffic Truck map Review delivery receipt Truck status history and timeline of events Truck route Batch mix details Get push notifications For first truck deliveries All deliveries