触点通 vs 99客服系统
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
触点通
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触点通RTC融合了即时消息、短信、邮件以及语音视频、文件传输、群组等多种沟通方式，以沟通交流为核心、以企业管理为基础、以商务协作为应用，实现“随时、随地、随身”的交流，“可管、可控、可表”的管理，“一站式、全方位”的应用。 触点通RTC以组织架构为设计基础，以成员为中心，以插件的形式提供开发接口。在完成企业沟通交流的同时，可以作为企业第三方管理系统如OA、CRM以及其它业务系统的基础平台，实现一站式管控平台。
99客服系统
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【主要功能】 -支持多商家多客服 -支持发语音、文字、图片、表情、文件、录制视频 -支持备注用户信息 -支持转接用户 -支持查看历史消息、离线消息 -支持消息撤回，脏字过滤
Screenshots
Verdict
The clearest difference is update cadence: 99客服系统 at fortnightly against 触点通's every 6 weeks. 触点通's advantage is iOS requirement (11.0 vs 13.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
触点通 ships an update every 6 weeks, 99客服系统 fortnightly. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.
| Parameter | 触点通 | 99客服系统 |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 74 MB | 5 MB |
| Age rating | 4+ | 9+ |
| Developer | 舟 周 | 亮 李 |
In-app purchases
触点通
No in-app purchases
99客服系统
No in-app purchases
