AEP Texas vs Pharr 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AEP Texas
Easily report power outages, monitor their status, and track restoration progress. Manage your utility accounts, switch between multiple profiles, and enjoy a streamlined login experience with the 'Remember me' feature.
- Report power outages
- Check outage status
- Track restoration progress
- View outage maps
- Manage multiple accounts
- Streamlined login
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Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - Switch between multiple accounts *Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com
Pharr 311
Connect with your city government and services through this official application. Access city information, report issues, view events, and manage city services like bill payments and program registrations.
- Report city issues and track resolution
- Access city government and department information
- View city calendar, news, and social media
- Pay bills and register for city programs
- Find parks and facilities with maps and directions
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Become a civic citizen and engage with the City of Pharr like never before by downloading the official app. With features like Government, Quick Access, Report an Issue, Calendar, News and Social Media and Facilities & Parks, you'll find it easier than ever to stay connected with your city with just a few taps on your mobile device. Government, Facilities and Park sections allow you to have all the important contact and destination information in your city with the tap of a button. Learn about your town's government, elected officials, and departments as well as find parks and city facilities along with information, phone numbers, maps and directions. Quick Access is the spot where you’ll find online service offerings like paying your water bill, applying for a job, registering your family for parks and rec programs as well as other public safety modules. Stay informed and up-to-date on the latest happenings and upcoming events through our Calendar, News and Social Media sections of the app. Use the Report an Issue section to report tips, obstructions, code violation, and other issues directly to the correct city department right from your phone. The issues are tracked from the initial report to resolution in the "My Reports" section and you will receive push notifications as your report progresses. Download your city's app and start engaging with the City of Pharr on a more meaningful level. Become a civic citizen today!
Screenshots
Verdict
The clearest difference is review sentiment: Pharr 311 at 67% against AEP Texas's 25%. Pharr 311 also leads on rating (3.9 vs 3.4). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pharr 311 holds the better App Store score, 3.9 against 3.4. Both are backed by a comparable volume of ratings — 11 and 7 respectively. Written reviews point the same way: 25% of AEP Texas's written reviews are positive against 67% of Pharr 311's.
AEP Texas ships an update monthly, Pharr 311 every 2 months. The most recent releases landed on August 29, 2026 and September 23, 2026 respectively.
| Parameter | AEP Texas | Pharr 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (11 ratings) | 3.9 (7 ratings) — better |
| Positive reviews | 25.0% of reviews | 66.7% of reviews — better |
| Number of ratings | 11 — better | 7 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 34 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | American Electric Power | City of Pharr |
Customer experience
AEP Texas
Pharr 311
In-app purchases
AEP Texas
No in-app purchases
Pharr 311
No in-app purchases








