Comparison

AEP Texas vs Pharr 311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AEP Texas

Easily report power outages, monitor their status, and track restoration progress. Manage your utility accounts, switch between multiple profiles, and enjoy a streamlined login experience with the 'Remember me' feature.

Highlights
  • Report power outages
  • Check outage status
  • Track restoration progress
  • View outage maps
  • Manage multiple accounts
  • Streamlined login
Features
Read full description

Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - Switch between multiple accounts *Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com

About

Pharr 311

Connect with your city government and services through this official application. Access city information, report issues, view events, and manage city services like bill payments and program registrations.

Highlights
  • Report city issues and track resolution
  • Access city government and department information
  • View city calendar, news, and social media
  • Pay bills and register for city programs
  • Find parks and facilities with maps and directions
Features
Read full description

Become a civic citizen and engage with the City of Pharr like never before by downloading the official app. With features like Government, Quick Access, Report an Issue, Calendar, News and Social Media and Facilities & Parks, you'll find it easier than ever to stay connected with your city with just a few taps on your mobile device. Government, Facilities and Park sections allow you to have all the important contact and destination information in your city with the tap of a button. Learn about your town's government, elected officials, and departments as well as find parks and city facilities along with information, phone numbers, maps and directions. Quick Access is the spot where you’ll find online service offerings like paying your water bill, applying for a job, registering your family for parks and rec programs as well as other public safety modules. Stay informed and up-to-date on the latest happenings and upcoming events through our Calendar, News and Social Media sections of the app. Use the Report an Issue section to report tips, obstructions, code violation, and other issues directly to the correct city department right from your phone. The issues are tracked from the initial report to resolution in the "My Reports" section and you will receive push notifications as your report progresses. Download your city's app and start engaging with the City of Pharr on a more meaningful level. Become a civic citizen today!

Screenshots

AEP Texas4 screens
Pharr 3114 screens

Verdict

The call

The clearest difference is review sentiment: Pharr 311 at 67% against AEP Texas's 25%. Pharr 311 also leads on rating (3.9 vs 3.4). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pharr 311 holds the better App Store score, 3.9 against 3.4. Both are backed by a comparable volume of ratings — 11 and 7 respectively. Written reviews point the same way: 25% of AEP Texas's written reviews are positive against 67% of Pharr 311's.

UpkeepUpdate frequency

AEP Texas ships an update monthly, Pharr 311 every 2 months. The most recent releases landed on August 29, 2026 and September 23, 2026 respectively.

Scorecard2 real differences · 8 level
AEP Texas versus Pharr 311: the parameters behind the verdict, then further details
ParameterAEP TexasPharr 311
PriceFreeFree
Rating3.4 (11 ratings)3.9 (7 ratings) — better
Positive reviews25.0% of reviews66.7% of reviews — better
Number of ratings11 — better7
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size34 MB29 MB
Age rating4+4+
DeveloperAmerican Electric PowerCity of Pharr

Customer experience

AEP Texas

All ratings11 ratings
Positive54.5%
Neutral9.1%
Negative36.4%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Pharr 311

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

In-app purchases

None

AEP Texas

No in-app purchases

None

Pharr 311

No in-app purchases

Questions

Is AEP Texas free?
AEP Texas is free to download, with no in-app purchases.
Is Pharr 311 free?
Pharr 311 is free to download, with no in-app purchases.
Which has better reviews, AEP Texas or Pharr 311?
Pharr 311 is rated higher. AEP Texas averages 3.4 out of 5 from 11 ratings, while Pharr 311 averages 3.9 from 7 ratings.
Do AEP Texas or Pharr 311 have ads?
Neither AEP Texas nor Pharr 311 shows ads.
Which is updated more often, AEP Texas or Pharr 311?
AEP Texas ships an update monthly, and Pharr 311 every 2 months. Most recently, AEP Texas was updated on August 29, 2026 and Pharr 311 on September 23, 2026.

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