Powerfront Video Assistant vs Shopdigits

Video Assistant Keep your customers and employees safe, while helping people find what they need with Video Assistant, the premier virtual shopping solution. Connect with your customer immediately via video call to provide personalized customer service. See and Touch the Product - Live and in Real Time From the comfort of their home, the customer can view exact sizing, color, and texture of various products, and ask about availability, shipping options, and more before a purchase. For customers who need to see, touch, and try before they buy, sales representatives can demonstrate features and walk the customer through the store to help them find exactly what they’re looking for. Leverage Your Staff and Inventory Your store may be shuttered or your operating hours may be reduced, but your online store can remain open for business. Amid unprecedented circumstances, your employees can continue doing what they do best - helping inform and educate your customers. Keep your workforce engaged, leverage your in-store team’s extensive product knowledge, and move your in-store inventory. Personalize Shopping Experiences Across Industries Video Assistant allows brands to continue providing the highly personalized, high touch experience to your VIP customers that they’re accustomed to. The Video Assistant is critical across industries that require a higher level of service, such as grocery, automotive, real estate, retail, telemedicine, and more. Immediate Implementation Installing Video Assistant requires little heavy lifting from your team. Our implementation team provides you with a simple tag to install on your website that enables the Video Assistant feature. Agents simply download an app, click “become available,” and a tab will appear on your website, showing your customer the “video call” option. With an intuitive interface requiring very little training, your business can start using the Video Assistant within hours.

Shopdigits for Shopify allows you to set-up a local or a toll-free phone number in minutes using either our number generator or by entering in your preferred number. Don’t miss a beat, accept calls from new or returning customers, and have their details at your fingertips, review their shopping cart using the mobile app while you manage your business on the go. About Shopdigits - Virtual Toll-Free Phoneline for your Shopify store Expand your customer touchpoint channels to include a business phone line for your Shopify store. As you know, customers do plenty of research online and look for the security of having a number they can call toll-free. Shopdigits is your fast economical solution to integrate a toll-free line to your store and manage calls through your mobile. Mobile Integration to stay on top of customer details: Download the Shopdigits iOS app and manage customer calls on the go. Each time you receive a customer call it will jump to the Shopdigits app so you can manage calls. The intuitive design allows you to pull up customer details and abandoned shopping carts. Features: Manage Voip calls and text messages from easy to use mobile app Returning and current customer data integration View abandoned or completed orders