Live Expert Studio vs Powerdocs

Live Expert Studio for iOS provides a comprehensive suite of tools necessary to provide a superior video chat customer service experience. With Live Expert Studio, agents receive inbound video calls based on Live Expert’s patented skill-based call routing system. Once connected, agent and customer can share content or co-browse, conduct multi-party sessions, or transfer live video calls to other agents. Agents can also make outbound calls to customers, other associates or partners. Live Expert Studio is designed to serve all industries, including healthcare, retail, financial, services, and remote equipment and technical support.

Digitalisation of field documentation to bring your company into the information age. At Power Professionals, we experienced first-hand the burden of processing paperwork from the technicians in the field. To improve quality and increase efficiency – Power Docs was born. Power Docs is a fully paperless system where field forms are completed on a mobile device and are uploaded to the Power Docs portal where they can be accessed by anyone, anywhere as long as they have an internet connection. Power Docs goes beyond mobile forms; Power Docs empowers you to build dynamic data-driven apps that contain features like menus, dashboards and listing Screens. This opens infinite possibilities for creating deep and productive apps that address the need to access information as well as capture data in the office or in the field. Better data quality and reduced time allows you to reduce project costs and be more competitive.