fmPilot vs ServiceTags
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
fmPilot
This app allows facility managers to request repair services on their mobile devices. Users can submit repair requests, upload photos of the damage, and access training materials. It simplifies the process of reporting facility issues.
- Request repair services
- Upload photos of repairs
- Access training materials
- Simplify repair requests
- Mobile access to services
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FacilitySource’s new fmPilot mobile app gives facilities managers the ability to request repair services using their iPhone or iPad. Download the fmPilot app today and gain access to additional app features, including: - Request Repair services online - The ability to take photos of the requested repair - Access training material and videos FacilitySource’s fmPilot app simplifies the request repair process and satisfies new requirements for mobile access to request repair services. Available now! (Please note: This app is intended for usage by facility managers of FacilitySource clients. They must have a proper username and password to log-in into the application.)
ServiceTags
This application streamlines service request management by automatically assigning tasks to your team. It provides a clear overview of your team's operational progress, helping to improve efficiency.
- Incoming service request handling
- Automatic team assignment
- Operational progress overview
- Team task management
- Service request tracking
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ServiceTags handles incoming service requests, auto-assigns them to your team, and gives you a high-level view of your team's operational progress.
Screenshots
Verdict
The clearest difference is rating: ServiceTags at 5.0 against fmPilot's 3.2. fmPilot's advantage is update cadence (monthly vs every 18 months) and ratings volume (16 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceTags holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: fmPilot has 16 ratings behind it against 3, so its average is the more settled of the two.
fmPilot ships an update monthly, ServiceTags every 18 months. The most recent releases landed on June 20, 2026 and September 8, 2026 respectively.
| Parameter | fmPilot | ServiceTags |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (16 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 16 — better | 3 |
| Update frequency | Monthly — better | Every 18 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 28 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | facilitysource Inc | Joseph Coleman |
Customer experience
fmPilot
ServiceTags
In-app purchases
fmPilot
No in-app purchases
ServiceTags
No in-app purchases
