CMRL Complaint Management vs FM Matrix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CMRL Complaint Management
This utility app allows users to manage complaints between stations and department members. You can create, update, and monitor complaint statuses, as well as track equipment. It's designed for efficient communication within the metro rail system.
- Create complaints
- Update complaints
- Monitor complaint status
- Equipment monitoring
- Station-to-department communication
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App handles the complaints between the stations and the department members. Users can create, update, monitor the complaints. App also handles the equipment monitoring.
FM Matrix
Empower facility managers with intelligent solutions for asset and inventory management. Automate workflows, schedule maintenance, and manage tasks on the go to save costs and improve efficiency.
- Asset Management
- Inventory Management
- PPM Scheduling
- Energy Management
- Helpdesk
- Visitor Management
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Transform your business assests with intelligent solution , Lockated’s facility management system is powered with best in class technology that empowers facility managers with SMART and user-friendly solutions. managing your assests intelligently by saving costs . all your routine and emergency tasks are done on the go. Our offerings allows you to plan and automate workflows and maintenance .We tailor made our solutions to manage your facility Intelligently . Interesting isn’t it . know how we do it for you. Below are the key offerings: Asset Management | Inventory Management |PPM Schedule | AMC |Energy Management|Reports|Heldesk |Noticeboard|Visitors management |Documents Center
Screenshots
Verdict
The clearest difference is iOS requirement: CMRL Complaint Management at 8.0 against FM Matrix's 15.6. On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CMRL Complaint Management ships an update every 2 months, FM Matrix monthly. The most recent releases landed on October 8, 2026 and October 26, 2026 respectively.
| Parameter | CMRL Complaint Management | FM Matrix |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 15 MB | 173 MB |
| Age rating | 4+ | 4+ |
| Developer | Chennai Metro Rail Limited | Haven Infoline LLP |
Customer experience
CMRL Complaint Management
FM Matrix
In-app purchases
CMRL Complaint Management
No in-app purchases
FM Matrix
No in-app purchases
Questions
Is CMRL Complaint Management free?
Is FM Matrix free?
Do CMRL Complaint Management or FM Matrix have ads?
Which is updated more often, CMRL Complaint Management or FM Matrix?
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