TomTicket vs KHelpDesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TomTicket
This tool allows customers of TomTicket users to create and track support requests. It also provides access to a knowledge base for resolving common questions and issues.
- Create support tickets
- Track ticket status
- Access knowledge base
- Resolve customer issues
- View support history
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O aplicativo TomTicket: Meu Suporte é uma ferramenta que permite que clientes de empresas usuárias do TomTicket, possam criar e acompanhar chamados de suporte (tickets), como também acessar a base de conhecimento para tirar dúvidas.
KHelpDesk
This app allows for secure, fast, and easy remote access to computers. Control desktops, provide support to others, and manage unattended machines as if you were physically present. It offers intuitive controls and robust security features for seamless remote management.
- Remote computer control
- Client support
- Access office desktop
- Unattended computer administration
- Firewall/proxy traversal
- Intuitive touch gestures
- Full keyboard functionality
- Multi-monitor support
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O KHelpDesk fornece acesso remoto fácil, rápido e seguro ao seus clientes. Você pode usar esse aplicativo para: - Controlar computadores remotamente como se você estivesse sentado na frente deles. - Dar suporte aos seus cliente, colegas e amigos - Acessar a área de trabalho de seu escritório com todos os documentos e aplicativos instalados - Administrar remotamente computadores sem supervisão (ex.: servidores) Recursos: - Acesso a computadores facilmente por trás de firewalls e servidores proxy - Gestos de toque e controle intuitivos; - Total funcionalidade de teclados (incluindo teclas especiais como Windows®, Ctrl+Alt+Del ) - Compatível com vários monitores - Mais altos padrões de segurança: codificação de sessão 256 bits AES, troca de teclas RSA 2048 bits Guia rápido: 1. Instale o KHelpDesk 2. Instale ou inicie o KHelpDesk em seu computador de nosso website 3. Insira a ID e a senha KHelpDesk de seu computador
Screenshots
Verdict
The clearest difference is review sentiment: KHelpDesk at 50% against TomTicket's 0%. KHelpDesk also leads on iOS requirement (11.0 vs 15.6). TomTicket's advantage is update cadence (every 3 weeks vs every 37 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TomTicket ships an update every 3 weeks, KHelpDesk every 37 months. Both last shipped on November 3, 2026.
| Parameter | TomTicket | KHelpDesk |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | 50.0% of reviews — better |
| Update frequency | Every 3 weeks — better | Every 37 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Mac — better |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 43 MB | 34 MB |
| Age rating | 4+ | 12+ |
| Developer | TomTicket Software LTDA | KHELPDESK TECHNOLOGY LTDA |
Customer experience
TomTicket
KHelpDesk
In-app purchases
TomTicket
No in-app purchases
KHelpDesk
No in-app purchases
