Gong.io vs ESRT Tenant App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gong.io
Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.
- Deal tracking and status visibility
- Offline call access and playback
- Call sharing via messaging apps
- Real-time deal notifications
- Mobile meeting recording
- Actionable deal recommendations
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Goodbye, Opinions. Hello, Reality. Revenue AI, powered by Gong. Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. Gong’s mobile app enhances your Gong experience with additional, mobile-specific functionality: - Deals on Mobile: easily see all of your team’s deals, and tell at-a-glance which are on pace to close, and which need your attention - Offline access: Access, listen, comment on calls, even when you're offline. - Call sharing: Share calls with others using Slack, WhatsApp, and other popular communication apps. - Push notifications: Stay on top of every deal with real-time push notifications and alerts. - Mobile Meeting recorder for iPhone and iPad. - Assists: Get recommended actions to keep your deals moving forward.- Video full screen support.
ESRT Tenant App
Enhance your tenant experience with this app. Stay informed about building news, submit service requests, and access building amenities. Connect with your tenant community and discover local offerings.
- Building news updates
- Service request submission
- Seamless building access
- Tenant community connection
- Local offerings discovery
- Amenity reservations
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ESRT+ is a key part of Empire State Realty Trust’s (ESRT) continuous efforts to improve the tenant experience with enhanced communication and easy access to resources. Download ESRT+ to stay up-to-date on building news, make service requests, get seamless building access, connect with the ESRT tenant community, explore local offerings, reserve building amenities, and much more.
Screenshots
Verdict
Gong.io and ESRT Tenant App both sit at 3.9 stars, but that hides the real split: 60% of Gong.io's written reviews are positive against 17% of ESRT Tenant App's. Gong.io also leads on ratings volume (113 vs 37). ESRT Tenant App's advantage is monetization model (free vs freemium). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.9 for Gong.io against 3.8 for ESRT Tenant App. Both are backed by a comparable volume of ratings — 113 and 37 respectively. Written reviews are what separate them: 60% of Gong.io's written reviews are positive against 17% of ESRT Tenant App's.
Gong.io ships an update every 11 days, ESRT Tenant App fortnightly. Both last shipped on October 14, 2026.
| Parameter | Gong.io | ESRT Tenant App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (113 ratings) — better | 3.8 (37 ratings) |
| Positive reviews | 60.3% of reviews — better | 16.7% of reviews |
| Number of ratings | 113 — better | 37 |
| Update frequency | Every 11 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 252 MB |
| Age rating | 12+ | 4+ |
| Developer | Gong.io | Empire State realty Trust |
Customer experience
Gong.io
ESRT Tenant App
Bugs and requests
Gong.io
Reported bugs
12 issues- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening
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- App freezes on calls
- App disappearing and trouble connecting
- Phantom app notification badge
- Videos don't play well at double speed on iPad
- Time in call freezes on iPad
- Two audio tracks playing at the same time
- Submit comment button too close to visibility options
Requested features
9 requests- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad
Show 4 moreShow fewer
- Download video option
- Match iOS search to macOS
- Filters for prospects only
- Ability to input/modify results
ESRT Tenant App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Gong.io
No in-app purchases
ESRT Tenant App
No in-app purchases
