PENTA MFS 20.3 vs Refrigeration Toolkit
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PENTA MFS 20.3
This application empowers field service technicians with comprehensive tools to manage assignments, customer details, service history, and equipment information. Technicians can record labor, materials, and customer sign-offs, even offline, and create quotes or new work orders. It integrates seamlessly with existing ERP and ECM systems.
- Assignment management
- Customer and equipment details
- Service history tracking
- Labor and material recording
- Offline functionality
- Quote and work order creation
- Customer sign-off
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PENTA Mobile Field Service 20.3 is a mobile application designed for use by the field technicians of service contractors. The application provides field technicians a list of their assignments, details about each assignment and the associated customer, service history, customer equipment details and history, parts lists, task lists and much more. Field technicians can record customer equipment information, labor, materials, parts, refrigerant usage, tools, field notes and customer sign-off on the device. Recent releases allow authorized technicians to create and maintain quotes and initiate new work orders. Technicians can perform most functions in a disconnected environment without disruption, regardless of network availability. Connection is required for login and data synchronization. PENTA Mobile Field Service 20.3 is fully integrated with PENTA 20.3 ERP and PENTA ECM and builds upon base functionality outlined in the earlier PENTA Mobile Field Service apps. New Functionality in PENTA Mobile Field Service 20.3: • A means for the technician to add or update customer equipment warranty information on the device. This information was read-only in previous versions. • A means for the technician to enter on the device any future opportunities they have identified at the customer location, as well as review previously recorded opportunities. • Limit the work notes displayed on the device to those related to the type of work being done based on Core PENTA configuration. • The technician can now see customer equipment’s work order tasks, service history and inspection history from the equipment details screen. • Configure whether or not the PO limit amount associated with a work order is visible to the technician. • A re-formatted “My Work History” that makes reviewing time by day easier. • Access to the location’s maintenance contract list when creating a new work order. • Display the work order salesperson on the work order details screen. • Display whether or not overtime has been approved in advance by the customer on the work order details screen. • Technicians can now e-mail attachments in addition to submitting them with the ticket. • Reduce the number of screens needing to be navigated to generate inspection questions for newly added equipment.
Refrigeration Toolkit
This tool helps users build and model bug fixes. It is designed for professionals in the refrigeration industry to streamline their maintenance and repair processes.
- Build models
- Model bug fixes
- Streamline processes
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Indoor Condensing Unit Models Update in QSA
Screenshots
Verdict
The clearest difference is rating: Refrigeration Toolkit at 4.8 against PENTA MFS 20.3's 1.0. Refrigeration Toolkit also leads on ratings volume (69 vs 3). PENTA MFS 20.3's advantage is iOS requirement (8.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Refrigeration Toolkit holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Refrigeration Toolkit has 69 ratings behind it against 3, so its average is the more settled of the two.
PENTA MFS 20.3 ships an update every 4 weeks, Refrigeration Toolkit fortnightly. Both last shipped on October 24, 2026.
| Parameter | PENTA MFS 20.3 | Refrigeration Toolkit |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (3 ratings) | 4.8 (69 ratings) — better |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 3 | 69 — better |
| Update frequency | Every 4 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad — better |
| Requires iOS | 8.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 36 MB | 168 MB |
| Age rating | 4+ | 4+ |
| Developer | Penta Technologies, Inc. | Heatcraft Refrigeration Products, LLC |
Customer experience
PENTA MFS 20.3
Refrigeration Toolkit
In-app purchases
PENTA MFS 20.3
No in-app purchases
Refrigeration Toolkit
No in-app purchases
Questions
Is PENTA MFS 20.3 free?
Is Refrigeration Toolkit free?
Which has better reviews, PENTA MFS 20.3 or Refrigeration Toolkit?
Do PENTA MFS 20.3 or Refrigeration Toolkit have ads?
Which is updated more often, PENTA MFS 20.3 or Refrigeration Toolkit?
Other comparisons
