Comparison

VidCom vs NCC/ProMax

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VidCom

This app facilitates customer communication for dealerships through personalized video messages and live video calls. It allows staff to follow up with leads, build rapport, and conduct virtual vehicle walkarounds.

Highlights
  • Video email and text communication
  • Live streaming video calls
  • Personalized customer engagement
  • Virtual vehicle walkarounds
  • Lead follow-up tools
Features
Read full description

VidCom Mobile App, a groundbreaking new app that takes customer communications to a new level. VidCom is a multi-platform video communication app that enables dealership personnel to engage consumers by sending them a video email or video text that encourages the customer to click on a “Video Call” button. When the customer initiates the call, dealership staff is connected with them via a live-streaming, one-way or two-way video conversation. Dealers can use VidCom to follow up with leads, engage and build rapport with auto shoppers, send personalized video emails and texts and to perform live-stream vehicle walkarounds.

About

NCC/ProMax

This business application provides sales teams with mobile access to their ProMax system. It enables real-time data synchronization, customer management, lead response, and inventory lookup directly from a smartphone or tablet.

Highlights
  • Real-time data sync
  • Customer entry and driver's license scan
  • Lead response and communication
  • Workscreen and workplan management
  • Real-time inventory lookup
  • VIN scan for trade-ins
  • Push notifications
Features
Read full description

The NEW ProMax App gives your sales team everything they need to do their jobs from any smartphone or tablet! The ProMax app integrates seamlessly with your ProMax system and features real-time data sync. • Improved interface and workflows – Quickly access recent customers, text and email conversations, and respond to leads timely • Customer Entry and Driver’s License Scan - Log ups from anywhere, collect all the info you need to submit a deal to DealerTrack and RouteOne • Workscreen - access customer info, send texts or emails, respond to leads and stop the clock • Workplan- manage all of your work from anywhere; complete tasks and make notes • Real-time inventory lookup and filtering • Trade Screen and VIN Scan - scan the VIN from your device and enter trades from anywhere • Includes Push Notifications for important events The ProMax App is accessible by all active ProMax licensees; no additional setup is required.

Screenshots

VidCom4 screens
NCC/ProMax4 screens

Verdict

The call

The clearest difference is rating: VidCom at 5.0 against NCC/ProMax's 4.0. NCC/ProMax's advantage is update cadence (fortnightly vs every 6 weeks) and ratings volume (18 vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VidCom holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 5 and 18 respectively.

UpkeepUpdate frequency

VidCom ships an update every 6 weeks, NCC/ProMax fortnightly. The most recent releases landed on September 13, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 7 level
VidCom versus NCC/ProMax: the parameters behind the verdict, then further details
ParameterVidComNCC/ProMax
PriceFreeFree
Rating5.0 (5 ratings) — better4.0 (18 ratings)
Positive reviews—50.0% of reviews
Number of ratings518 — better
Update frequencyEvery 6 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.315.1 — better
Further details — not scored
Size100 MB83 MB
Age rating4+4+
DeveloperConcat Systems IncPromax Services

Customer experience

VidCom

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

NCC/ProMax

All ratings18 ratings
Positive66.7%
Neutral16.7%
Negative16.7%
Written reviews6 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

In-app purchases

None

VidCom

No in-app purchases

None

NCC/ProMax

No in-app purchases

Questions

Is VidCom free?
VidCom is free to download, with no in-app purchases.
Is NCC/ProMax free?
NCC/ProMax is free to download, with no in-app purchases.
Which has better reviews, VidCom or NCC/ProMax?
VidCom is rated higher. VidCom averages 5.0 out of 5 from 5 ratings, while NCC/ProMax averages 4.0 from 18 ratings.
Do VidCom or NCC/ProMax have ads?
Neither VidCom nor NCC/ProMax shows ads.
Which is updated more often, VidCom or NCC/ProMax?
VidCom ships an update every 6 weeks, and NCC/ProMax fortnightly. Most recently, VidCom was updated on September 13, 2026 and NCC/ProMax on September 22, 2026.

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