VidCom vs NCC/ProMax
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VidCom
This app facilitates customer communication for dealerships through personalized video messages and live video calls. It allows staff to follow up with leads, build rapport, and conduct virtual vehicle walkarounds.
- Video email and text communication
- Live streaming video calls
- Personalized customer engagement
- Virtual vehicle walkarounds
- Lead follow-up tools
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VidCom Mobile App, a groundbreaking new app that takes customer communications to a new level. VidCom is a multi-platform video communication app that enables dealership personnel to engage consumers by sending them a video email or video text that encourages the customer to click on a “Video Call” button. When the customer initiates the call, dealership staff is connected with them via a live-streaming, one-way or two-way video conversation. Dealers can use VidCom to follow up with leads, engage and build rapport with auto shoppers, send personalized video emails and texts and to perform live-stream vehicle walkarounds.
NCC/ProMax
This business application provides sales teams with mobile access to their ProMax system. It enables real-time data synchronization, customer management, lead response, and inventory lookup directly from a smartphone or tablet.
- Real-time data sync
- Customer entry and driver's license scan
- Lead response and communication
- Workscreen and workplan management
- Real-time inventory lookup
- VIN scan for trade-ins
- Push notifications
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The NEW ProMax App gives your sales team everything they need to do their jobs from any smartphone or tablet! The ProMax app integrates seamlessly with your ProMax system and features real-time data sync. • Improved interface and workflows – Quickly access recent customers, text and email conversations, and respond to leads timely • Customer Entry and Driver’s License Scan - Log ups from anywhere, collect all the info you need to submit a deal to DealerTrack and RouteOne • Workscreen - access customer info, send texts or emails, respond to leads and stop the clock • Workplan- manage all of your work from anywhere; complete tasks and make notes • Real-time inventory lookup and filtering • Trade Screen and VIN Scan - scan the VIN from your device and enter trades from anywhere • Includes Push Notifications for important events The ProMax App is accessible by all active ProMax licensees; no additional setup is required.
Screenshots
Verdict
The clearest difference is rating: VidCom at 5.0 against NCC/ProMax's 4.0. NCC/ProMax's advantage is update cadence (fortnightly vs every 6 weeks) and ratings volume (18 vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VidCom holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 5 and 18 respectively.
VidCom ships an update every 6 weeks, NCC/ProMax fortnightly. The most recent releases landed on September 13, 2026 and September 22, 2026 respectively.
| Parameter | VidCom | NCC/ProMax |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (5 ratings) — better | 4.0 (18 ratings) |
| Positive reviews | — | 50.0% of reviews |
| Number of ratings | 5 | 18 — better |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.3 | 15.1 — better |
| Further details — not scored | ||
| Size | 100 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | Concat Systems Inc | Promax Services |
Customer experience
VidCom
NCC/ProMax
In-app purchases
VidCom
No in-app purchases
NCC/ProMax
No in-app purchases









