VidCom vs VOC Pick and Drop Agent

VidCom Mobile App, a groundbreaking new app that takes customer communications to a new level. VidCom is a multi-platform video communication app that enables dealership personnel to engage consumers by sending them a video email or video text that encourages the customer to click on a “Video Call” button. When the customer initiates the call, dealership staff is connected with them via a live-streaming, one-way or two-way video conversation. Dealers can use VidCom to follow up with leads, engage and build rapport with auto shoppers, send personalized video emails and texts and to perform live-stream vehicle walkarounds.

The PnD Agent App is a robust and user-friendly mobile solution built exclusively for Pickup and Delivery (PnD) executives in the automotive service ecosystem. Whether you're assigned to pick up a two-wheeler for service or deliver it back to the customer, this app ensures that every step is streamlined, accountable, and transparent. From real-time task tracking and geo-tagged attendance to vehicle photo uploads and digital order histories, the PnD Agent App empowers service agents to perform efficiently and maintain high service standards—every single day.