Comparison

EXFO EXs vs Smart Office Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EXFO EXs

This application enables communication service providers to test and qualify Ethernet, PON, and Wi-Fi services for customers. It provides detailed metrics for throughput, latency, and optical connections, generating comprehensive reports for service provisioning and troubleshooting.

Highlights
  • Ethernet, PON, and Wi-Fi testing
  • Throughput and latency validation
  • Optical connection qualification
  • Wi-Fi Channel Map analysis
  • Report generation
  • Cloud-enabled firmware upgrades
Features
Read full description

EXFO’s EX Series products, paired with your iOS-powered smart device, are one-of-a-kind Ethernet, PON* and Wi-Fi testers designed to qualify Fibre to the Home (FTTH) and business customers’ quality of experience (QoE). The pocket-sized EX1 solution, or the powerful EX10, enable communication service providers and MSO’s to validate full line rate services using a single mobile application. The EX1 provides Ethernet, Wi-Fi (1-5), GPON and XGS-PON interfaces to validate throughput (Download/Upload) and latency using the world-leading Speedtest® powered by Ookla® algorithm, giving repeatable and reliable metrics, every time. The EX10 introduces higher Ethernet interface rates up to 10G, Optical interface 1G and 10G, Wi-Fi 6/6E (IEEE 802.11ax) support on top of improved GPON and XGS-PON support capabilities. All of this makes the EX Series products the ideal tools to generate birth certificates of multiple services during their provisioning phase. Moreover, the field technician can easily execute a Wi-Fi Channel Map analysis and, as a result, determine the best placement for the Access Point at the customer’s location. Service providers can also qualify optical connections based on SFP/SFP+ transceivers that are typically deployed in business customers installations. The addition of PON* qualification brings the EX Series products to a new level of troubleshooting with the PON ONT/ONU link validation supporting ONU-ID, PON-ID, ODN Class, RX Optical Power, Transmit Optical Level (TOL) and ODN Loss measurements. The EX Series products’ test solution does not need a screen; all manipulations are handled via the ultra-intuitive application running on the field technician’s iOS-powered smart device. All the required tasks are performed through this application: connection, setup, report generation, and cloud-enabled firmware upgrades. Moreover, test reports can be combined providing residential and business customers the ultimate birth certificate containing all the information they require. The EX Series products use Bluetooth Low Energy (BLE) technology which enables untethered testing capabilities – connecting directly to a smart phone or tablet. With its unique BLE capability, field technicians can be up to 100 ft. away from the EX tester, and not be confined to challenging or harsh testing environments. EXFO’s EX Series products take full advantage of BLE by extending battery time, in turn allowing technicians to test more during their typical work day. *All PON testing requires an EXFO Managed PON ONT stick, contact your EXFO representative for more details.

About

Smart Office Connect

This business communication app provides mobile voice services, enabling calls, transfers, and conferencing. It integrates with various address books and offers instant messaging. Requires a Kandy Business Solutions login to use.

Highlights
  • Voice Calling
  • Call Transfer
  • Voice Conferencing
  • Instant Messaging
  • Address Book Integration
  • Do Not Disturb
Features
Read full description

Smart Office Connect delivers business voice services on your mobile. It can be used as a user’s primary communication application or in concert with standards-based SIP phones and other Smart Office clients. Supported services include: • Voice Calling • Blind and Consultative Call Transfer • Voice Conferencing • Do not disturb • Access to mobile address book • Enterprise address book • Office365 address book • Configurable quick dial contacts • Instant Messaging • High-definition voice via Opus and G.722 codecs PLEASE NOTE: The Smart Office Connect client requires a valid login and password for Kandy Business Solutions

Screenshots

EXFO EXs4 screens
Smart Office Connect3 screens

Verdict

The call

The clearest difference is rating: Smart Office Connect at 3.7 against EXFO EXs's 1.7. EXFO EXs's advantage is update cadence (every 2 months vs every 7 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart Office Connect holds the better App Store score, 3.7 against 1.7. Both are backed by a comparable volume of ratings — 6 and 3 respectively.

UpkeepUpdate frequency

EXFO EXs ships an update every 2 months, Smart Office Connect every 7 months. The most recent releases landed on October 20, 2026 and October 1, 2026 respectively.

Scorecard2 real differences · 7 level
EXFO EXs versus Smart Office Connect: the parameters behind the verdict, then further details
ParameterEXFO EXsSmart Office Connect
PriceFreeFree
Rating1.7 (6 ratings)3.7 (3 ratings) — better
Number of ratings6 — better3
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size26 MB73 MB
Age rating4+4+
DeveloperEXFO Inc.American Virtual Cloud Technologies, Inc.

Customer experience

EXFO EXs

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%

Smart Office Connect

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%

In-app purchases

None

EXFO EXs

No in-app purchases

None

Smart Office Connect

No in-app purchases

Questions

Is EXFO EXs free?
EXFO EXs is free to download, with no in-app purchases.
Is Smart Office Connect free?
Smart Office Connect is free to download, with no in-app purchases.
Which has better reviews, EXFO EXs or Smart Office Connect?
Smart Office Connect is rated higher. EXFO EXs averages 1.7 out of 5 from 6 ratings, while Smart Office Connect averages 3.7 from 3 ratings.
Do EXFO EXs or Smart Office Connect have ads?
Neither EXFO EXs nor Smart Office Connect shows ads.
Which is updated more often, EXFO EXs or Smart Office Connect?
EXFO EXs ships an update every 2 months, and Smart Office Connect every 7 months. Most recently, EXFO EXs was updated on October 20, 2026 and Smart Office Connect on October 1, 2026.

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