Urim vs Hearth

Urim gives you global mobile access to the structured information you really need! Ideally suited to those responding to mission-critical operational incidents, it helps users organise and access all the key information they need, to inform their respective actions effectively, moment by moment. Urim users are guided through bespoke, tailored menus & sub-menus of information, set up & managed centrally for them via separate Administrator functions, operating from the Urim Server. Latest data updates are pushed to all logged in Urim users instantaneously. Whatever the set of steps you must follow, or the tick lists you need as reminders, let Urim become your guide! Entire operational procedure manuals can be condensed into this single app & taken with you anywhere they are needed. Make sure all your global responders & stakeholders know exactly what to do & in what order: put the power of Urim in the palm of their hand. Key Urim features & functions are as follows: · Strong user access & security control, with the ability to lock out users remotely, if & when required. · Instant content updates via data pushed from the Urim server to the respective authorised app users globally. · Bespoke central administrative control, specific to your organisation, so you decide who sees what information & in what language. · Supports "push-to-talk", activated through the app to the user device phone functions. · Supports web hotlinks to take Users straight to other key information sources when online, all managed within the structured menus within Urim. · Tailor the app to your own organisation, by configuring it with your own logo image and your own internal app name. · All menus and sub-menus are tailored and controlled, unique to your own organisation and in the languages you need. · Your vital organisational hotline numbers can be built into the app, so that users always know which number to call for any additional help they need. · Transfer entire organisational procedure manuals into the structured menus of the app, using the simple copy & paste functions available at the Administrator level. · Highlight key text sections in different colours, as required, to make them stand out. · Allocate your own selection of reference icons to given app menu options, to help users quickly identify the menu choices they need. · Manage all user data centrally in near real time, department by department, language by language & country by country, all within this single app.

Behind every busy service is constant coordination—reservations, seating changes, walk-ins, and guest details, all happening at once. Hearth brings reservations, guest management, floor planning, waitlists, and restaurant insights together in one connected platform, giving your team a clearer and more organised way to manage every service. From a guest's first booking to their hundredth visit, Hearth helps your team recognise returning guests, remember what matters, and deliver more personal experiences. WHY RESTAURANTS CHOOSE HEARTH Guest Management: Keep guest preferences, allergies, visit history, special occasions, VIP status, and important notes in one place, giving your team the context they need before every guest arrives. Reservation Management: Take and manage bookings, organise covers, and keep your team aligned with a reservation system built for real restaurant service, not just a calendar. Floor Plan Management: See your dining room in real time, manage table availability, and make faster seating decisions during busy service. Waitlist Management: Manage walk-ins and waiting guests in one place, track wait times, and keep the arrival experience organised from waiting to seating. Hearth Intelligence: Get clear insights into covers, busy periods, and guest trends, giving restaurant operators a better understanding of their business without unnecessary complexity. Restaurant Referral Programme: Refer other restaurants to Hearth and benefit from helping the Hearth community grow. Commission-Free Reservations: Build direct relationships with your guests without paying a commission on every reservation. BUILT FOR REAL SERVICE, NOT JUST BOOKINGS Most reservation systems stop at the booking. Hearth goes further by connecting reservations, guest history, floor management, and waitlists in one place, giving your team the information they need throughout the guest journey. Great hospitality is delivered by people and supported by well-structured systems. Hearth helps your team stay organised, informed, and in control, even during the busiest services. WHO HEARTH IS FOR Built for restaurant owners, general managers, front-of-house teams, and multi-venue operators—from independent restaurants to growing restaurant groups. Download Hearth and bring greater clarity, structure, and confidence to every service.