BroadSoft UC vs Veeva Vault
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BroadSoft UC
This app provides business calling, messaging, and HD video meetings with screen sharing. It allows users to make calls and send messages using their business identity from a unified platform, integrating with popular cloud business applications.
- Business Messaging and Calling
- HD Video and Screen Sharing Meetings
- Business App Integrations
- Corporate Directories
- Voicemail Access
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UC-One is an intuitive business communications app for business calling, messaging and meetings. Users can participate in 1-1 and group chat and make business calls using their business identity from their service provider’s BroadWorks communications platform, even when calling from their personal smartphone. UC-One uses BroadSoft Meet, a virtual meeting room app that provides an integrated and exceptional HD video and screen sharing meeting experience with other UC-One users and external guests. UC-One integrates with common cloud business apps like G-Suite and Office 365, to streamline your work and make it easy to access those apps, while you’re communicating in UC-One. Key Features Include: • Business Messaging and Calling • Corporate Directories • Call History • Access Voicemail • Manage Basic Call Settings • Business App Integrations *************************** Note: UC-One will only work for BroadWorks subscribers on a UC-One enabled service provider. Please contact your service provider for details. ****************************
Veeva Vault
Access and manage your cloud-based life sciences documents and tasks from your mobile device. View files, complete assignments, and create new content by scanning or sharing from your phone. Collaborate on documents with comments and receive push notifications for updates.
- Mobile document access
- Task completion
- Real-time dashboards
- Document creation via scan/share
- Content addition to placeholders
- Push notifications
- Document commenting
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Access your Vaults on the go with the Vault Mobile app. Veeva Vault is the proven cloud-based platform for the life sciences industry. Find and view documents, complete document tasks, see real-time dashboards, and easily create new documents by scanning or sharing files from your phone. You can now also add content to placeholders, and opt-in to receive push notifications. To make document collaboration even more convenient, create and reply to document comments from within the app. Vault Mobile now supports all Vault languages. Vault Mobile currently does not support all Vault functionality. Stay tuned as we add new features.
Screenshots
Verdict
The clearest difference is review sentiment: Veeva Vault at 67% against BroadSoft UC's 9%. Veeva Vault also leads on rating (4.4 vs 2.0). BroadSoft UC's advantage is ratings volume (84 vs 25) and iOS requirement (12.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Veeva Vault holds the better App Store score, 4.4 against 2.0. Both are backed by a comparable volume of ratings — 84 and 25 respectively. Written reviews point the same way: 9% of BroadSoft UC's written reviews are positive against 67% of Veeva Vault's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | BroadSoft UC | Veeva Vault |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (84 ratings) | 4.4 (25 ratings) — better |
| Positive reviews | 8.6% of reviews | 66.7% of reviews — better |
| Number of ratings | 84 — better | 25 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 273 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | BroadSoft | Veeva Systems Inc. |
Customer experience
BroadSoft UC
Veeva Vault
Bugs and requests
BroadSoft UC
Reported bugs
46 issues- Home screen defaults to messages
- Cannot keep call on speaker
- Calls are missed, dropped, and signing out
- Difficulty signing back in
- Logged out and cannot re-login
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- Receives error message upon login
- Login screen is difficult to read
- Dial pad and voicemail access lost
- App loses functionality after reinstallation
- Does not ring properly
- Rings on phone app after answered on another device
- Calls drop 50% of the time
- Cannot make calls through VoIP
- Cannot receive calls through the app
- Cannot call out from the app
- Cannot transfer calls
- Calls drop mid-transfer
- Calls ring only once and show missed call
- Does not ring on iPhone
- Call cancels or no one can hear
- Call degradation
- Lost settings
- Does not pick up calls
- People have a hard time hearing
- Calls go straight to voicemail
- Issues signing in/out
- Calls go straight through to direct line
- Calls ALWAYS drop
- Disconnects and shows missed call notification
- Loud beeping sound before call drop
- No clear way to transfer calls
- Main lines don't work
- Spoof or scam calls incoming
- App calls people who didn't call
- Calls directed even when Do Not Disturb is on
- Incoming calls ring once and then drop
- Logs out randomly
- Errors constantly while logged in
- Functionality only sometimes works
- Horrible layout
- Lack of integration
- Does not abide by app or phone settings
- Requires password to call out
- Conversation doesn't start immediately
- Welcome screen is messages section
- "Do not disturb" function is useless
Requested features
12 requests- Ability to pick Home Screen
- Keep call on speaker for entire duration
- Dark mode option
- Advanced analytics dashboard
- Directory integration with central user base
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- Ability to set a default view (dial pad as main window)
- Clearer settings and requirements explanation
- Updated and larger help guide videos
- Explanation of mobile number functionality
- Improve call quality
- Add enterprise calling features
- Remake the app with better UX/UI
Veeva Vault
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BroadSoft UC
No in-app purchases
Veeva Vault
No in-app purchases
