VIAVI Mobile Tech vs Facility Factor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VIAVI Mobile Tech
This app automates test instrument synchronization and data backup for technicians. It provides on-demand access to manuals, training, and support, while enhancing test results with geolocation. Reports can be easily downloaded and shared.
- Automated synchronization with StrataSync
- Cloud backup of test results
- On-demand access to manuals and training
- Geolocation data for test results
- File manager for report download and sharing
- Remote viewing of test instrument interfaces
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VIAVI Mobile Tech is a technician productivity app that automates synchronizations with StrataSync for VIAVI test instruments. Test results are automatically backed up in the cloud and new limit plans and configurations can be deployed to individual technicians from StrataSync. Up-to-date manuals, quick cards, training videos, and technical support can be accessed on demand within the app. Test results are further enhanced with geolocation data to help associate technician work with customer locations. A File Manager allows test reports to be dowloaded from the instrument and sent to other mobile apps including email. SmartAccess Anywhere codes can be shared via SMS and email. Test instrument interfaces can be viewed from your mobile device. Requires the separate purchase of Mobile Tech-enabled test instruments from VIAVI. Certain features require specific test instruments. Currently supported instruments include: - OneExpert CATV (ONX-620, ONX-630) - OneExpert DSL (ONX-580) - OneExpert Fiber (ONX-700) - OneExpert HFC (ONX-720, ONX-730) - ONX-220 - T-BERD/MTS-5800 - T-BERD/MTS-2000 - T-BERD/MTS-4000 - NSC-100, NSC-200 - Seeker-X - ONA-800 - ONA-1000 - RF Vision - Optimeter - SmartOTDR - SmartPocket v2 (OLP-3x) - SmartClass Fiber (OLP-8x, MPOLP) - FiberChek Probe - INX-700 Series Probe Microscope - INX-600 Series Probe Microscope - AVX-10k - MicroNIR OnSite-W - DCX 700
Facility Factor
This mobile application provides facility managers and service providers with a unified platform to manage site tickets, alarms, and live data. It offers features for submitting and tracking tickets, viewing active alarms and historical data, and accessing equipment information via QR codes. Users can also generate service history and action item reports, all secured with two-factor authentication.
- Ticket submission and management
- Active and historical alarm access
- Live data visualization
- QR code equipment scanning
- Service history and action item reports
- Two-factor authentication
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The Facility Factor mobile application by TIECHE Engineered Systems is an interactive Facilities Management Mobile Application designed for managers and service providers in the built space sector. Enhance your efficiency and elevate service quality for your clients with this innovative solution. The Facility Factor app provides a unified interface for easy access to site tickets, alarms, live data, and reports. Features Include: The Facility Factor ticketing system allows users to easily submit and manage tickets. Access to a list of all active alarms and alarms history. The simplified user interface displays points data, alarms, and trends through live data. Scan the QR codes to view the equipment, panel, or server information. The Report feature allows users to access both service history reports and action item reports. Two-factor authentication helps secure logins for all users.
Screenshots
Verdict
The clearest difference is rating: Facility Factor at 5.0 against VIAVI Mobile Tech's 3.2. Facility Factor also leads on iOS requirement (12.0 vs 15.0). VIAVI Mobile Tech's advantage is ratings volume (6 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Facility Factor holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: VIAVI Mobile Tech has 6 ratings behind it against 1, so its average is the more settled of the two.
VIAVI Mobile Tech ships an update every 3 months, Facility Factor every 2 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | VIAVI Mobile Tech | Facility Factor |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (6 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 6 — better | 1 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 27 MB |
| Age rating | 4+ | 17+ |
| Developer | VIAVI Solutions Inc. | TIECHE Inc |
Customer experience
VIAVI Mobile Tech
Facility Factor
In-app purchases
VIAVI Mobile Tech
No in-app purchases
Facility Factor
No in-app purchases
Questions
Is VIAVI Mobile Tech free?
Is Facility Factor free?
Which has better reviews, VIAVI Mobile Tech or Facility Factor?
Do VIAVI Mobile Tech or Facility Factor have ads?
Which is updated more often, VIAVI Mobile Tech or Facility Factor?
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