Stream TMS vs Team

Stream Go - Driver Run Management The Stream Go mobile driver App enables operatives to run through their daily schedule; capture electronic Proof of Delivery (including signatures, photos and optional barcode scanning); and automatically records GPS locations for real-time driver tracking information. The App updates in real-time where ever a mobile or WiFi signal is available. If one is not available, the App stores data locally on the device, synchronising as soon as it comes back online. - Routes are planned and optimsed in Stream and assigned to drivers. - Drivers can see their workload for the day on the mobile App. - Drivers can perform their daily walkaround checks with Stream Check. - Tracking information is automatically sent to Stream throughout the day. - Drivers receive updates to their routes or deliveries. - Drivers can call or text directly from the App. - Drivers deliver or collect goods, capturing: > Photos > Signatures > Barcode information > Details of any damage > Details of any delivery issues - Everything is time, date and GPS stamped. - Based on the information returned, Stream can: > Update status information > Generate alerts > Track drivers and vehicles > Continually refine estimated time of arrivals > Generate electronic Proof of Delivery. Stream Go mobile driver App helps improve customer service Real-time information collected through the App enables ETAs, driver location, order statuses and proof of delivery details are continually updated – and visible online. Proactive notifications and warnings can be triggered, based on the latest updates coming back from the App. Your customer service staff, for example, have a clear view of what is happening throughout the day and can be altered of any issues and take immediate action to mitigate and problems from escalating. Stream Check - Walkaround Vehicle Checks and Defect Management Your HGV, LGV and PSV drivers should be completing daily walkaround checks, but with mountains of paper records, and drivers out on the road, how can you be sure that all checks are undertaken properly? In line with DVSA guidelines, Stream Check’s paperless walkaround check App makes it quick and easy for drivers to complete multiple checks against vehicles, i.e. daily walkaround checks; pre-use & first use checks; handover checks; and end-of-use checks using any mobile device. A vital part of Stream Check’s fleet maintenance management software, the App closes the loop between walkaround checks, defect reporting and resolution of issues. Once your driver or operative has completed their check, the information captured about each vehicle in your fleet can be managed through the vehicle maintenance back office system. From here you can customise and add any checks that are specific to your business and / or vehicles, view and audit historical vehicle checks, monitor vehicle maintenance information, report defects and manage maintenance issues through to resolution. Our driver daily walkaround checks App helps you to efficiently manage your entire fleet and protects drivers, with a clear chain-of-command. Checks are also stored on the device for 30-days so that drivers and operatives can demonstrate completion where ever they are without having to logon to the back office system.

Never miss another customer call. Team Connect AI answers your business phone line 24/7, takes detailed messages, books appointments, and follows up with customers by SMS — even while you sleep. Built for tradespeople, salons, garages, clinics, restaurants, agencies, and any small business owner tired of losing leads to voicemail. WHAT IT DOES - AI receptionist answers every inbound call professionally, in your business name - Captures caller details — name, number, reason for calling, urgency - Books appointments, takes orders, qualifies leads, transfers calls to you when needed - Sends automatic SMS follow-up after every call so leads stay warm - Records and transcribes every conversation so you never miss a detail - Outbound calls from your business number — your customers see your business, not your personal mobile - Two-way SMS with customers — reply to threads from anywhere in the app - Time-based divert: route calls to different numbers by day, hour, or schedule - Multiple business lines on one account - Full dashboard with searchable call history, transcripts, and recordings HOW IT WORKS When a customer calls your Team Connect number, your AI receptionist answers within one ring. It greets them in your business name, asks the right questions for your trade, and either books them in or takes a detailed message. You get an instant SMS with the lead details. The full call transcript appears in the app within seconds. Listen back to the recording any time. Prefer to take the call yourself? Set your line to ring your iPhone directly and let the AI handle anything you miss. You decide, line by line, hour by hour. WHY TEAM CONNECT - No extra hardware — works with any iPhone - Set up in minutes, not days - No long-term contracts — cancel any time, billed monthly - UK-based support and infrastructure - Built by a small business for small businesses - Pays for itself with the first booking it captures PERFECT FOR - Plumbers, electricians, builders, locksmiths and other tradespeople - Hair and beauty salons, barbers, nail bars - Garages, MOT centres, mobile mechanics - Dentists, opticians, private clinics and therapists - Cleaning services, gardeners, removals - Cafés, takeaways, small restaurants - Estate agents, letting agents, property managers - Consultants, accountants, solo professionals WHAT YOU GET ON THIS APP - Live dashboard of inbound and outbound calls - Tap any call to see the transcript, listen to the recording, call back, or text back - In-app SMS inbox with proper threaded conversations - Outbound dialler with your business caller ID - Per-number setup: business details, AI flow, follow-up messages, divert schedule - Full account management and billing EXISTING CUSTOMERS This app is for existing Team Connect account holders. To get started, sign up and provision a number at team-connect.co.uk. Then sign in here to manage calls, send SMS, and review every conversation on the go. SUPPORT Questions or feedback? Email support@team-connect.co.uk and we will get back to you the same day. Privacy: team-connect.co.uk/privacy Terms: team-connect.co.uk/terms