HiEasy vs HapSeeMate+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HiEasy
Manage and monitor your devices remotely. View live feeds, play back recordings, and communicate through intercom. The app also handles device settings, local file management, and push notifications.
- Device management
- Live preview
- Remote playback
- Device intercom
- Push notifications
- Parameter setting
- Local video management
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1. Device management function. 2. Live preview of the device. 3. Remote playback function of the device. 4. Device intercom function. 5. The device accepts the push message. 6. Parameter setting of equipment. 7. Local video and file management functions. 8.AP direct connection and AP add function. 10. Different server options.
HapSeeMate+
Monitor your IP cameras remotely with clear, real-time video. Features include two-way talk, PTZ control, video playback, and motion detection alerts. Ideal for home, business, and personal security.
- Real-time video monitoring
- Two-way talk
- Remote PTZ control
- Video playback
- Motion detection alerts
- Device sharing
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HapSee Mate is an instant monitoring software for IP cameras. You can watch clear and smooth real-time images anytime anywhere after connecting the smart camera through a mobile phone. Multiple functions are supported, such as two-way talk, remote PTZ control, video playback, motion detection and alarm push, etc. It is perfect for families, shops, companies, caring for the elderly, babies and pets, supervising nannies and employees, and intelligent anti-theft. 1.Whole new upgrade, adding account management, convenient and efficient. 2.All devices in one APP, anytime, anywhere. 3.Can be set for different scenarios, one device, multiple functions. 4.Remote playback of videos stored in TF card and cloud to keep the wonderful moments. 5.One device can be shared and watched by multiple users. The whole new upgrade HapSee Mate is coming. We sincerely invite you to experience a better version. Download and install the HapSee Mate user management version and upgrade the IPC firmware to enjoy one month experience of the alarm remote cloud storage. Let’s take action now!
Screenshots
Verdict
The clearest difference is review sentiment: HiEasy at 54% against HapSeeMate+'s 7%. HiEasy also leads on rating (4.4 vs 1.4) and ratings volume (1.5K vs 79). HapSeeMate+'s advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HiEasy holds the better App Store score, 4.4 against 1.4. That said, the two scores are not equally well evidenced: HiEasy has 1.5K ratings behind it against 79, so its average is the more settled of the two. Written reviews point the same way: 54% of HiEasy's written reviews are positive against 7% of HapSeeMate+'s.
HiEasy ships an update every 2 weeks, HapSeeMate+ every 3 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | HiEasy | HapSeeMate+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.5K ratings) — better | 1.4 (79 ratings) |
| Positive reviews | 54.1% of reviews — better | 7.4% of reviews |
| Number of ratings | 1.5K — better | 79 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 302 MB | 168 MB |
| Age rating | 4+ | 4+ |
| Developer | Shenzhen Ruision Technology Co.,Ltd | Shenzhen Qianniao Xiangyun Technology Co., Ltd. |
Customer experience
HiEasy
HapSeeMate+
User reviews
HiEasy
From 1.5K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Fast setup
- 🔒 Helpful app
- 💡 Great features
- 👍 Excellent quality
Room to improve
- 🐛 Connectivity issues
- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Playback not working
- 🐛 Notifications not working
HapSeeMate+
From 79 App Store ratingsWhat we love
- 👍 Works fine (sometimes)
- 👍 Can work with hotspot
- 👍 Old app was great (mentioned by some)
- 👍 Works for basic monitoring (when functional)
Room to improve
- 🐛 Cannot connect
- 🐛 QR code scanning fails
- 🐛 App crashes frequently
- 🐛 Camera is unusable after updates
- 🐛 Connection issues (Wi-Fi, 4G)
Bugs and requests
HiEasy
Reported bugs
8 issues- Can't create an account
- Verification code not working
- Cameras not detected
- Frequent disconnections
- Playback issues
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- Incompatibility with iOS updates
- Unreliable motion detection
- Clipboard data being pasted
Requested features
9 requests- Add zoom functionality
- Improve playback controls
- Enhance notification system
- Provide more language options
- Implement automatic time/date sync
Show 4 moreShow fewer
- Add two-way audio support
- Improve cloud storage options
- Streamline setup process
- Enhance user interface
HapSeeMate+
Reported bugs
18 issues- Cannot connect to camera
- QR code scanner not working
- App crashes during Wi-Fi connection
- Cannot view recorded videos
- Camera not recognized by the app
Show 13 moreShow fewer
- Verification code overdue error
- App crashes immediately upon opening
- Login issues, unable to register or reset password
- Cannot input Wi-Fi network name
- Camera only works on the same Wi-Fi network
- Old app stopped working after update
- New app incompatible with existing cameras
- App crashes on iOS
- Cannot access camera after update
- Password incorrect even when correct
- Recording not working
- App not sending verification codes
- Cannot purchase cloud storage via PayPal
Requested features
5 requests- Add color indicators for abnormal events in playback
- Improve speed for playback of recorded videos
- Add online banking option for cloud storage purchase
- Bring back the old HapSee Mate app
- Allow input of Wi-Fi name during setup
In-app purchases
HiEasy
No in-app purchases
HapSeeMate+
No in-app purchases
