DAL Video Interpreting vs TransPerfect Interpretation

The DAL Video Interpreting app is used by individuals to access professional interpretation services via video or voice. These interpretation services are offered by a professional Language Service Provider and commonly referred to as Video Remote Interpretation (VRI) or Voice Only (VO). Users click on the app, choose the languages they need help with, and are connected to a live interpreter. Access to the interpretation services are usually provided by an employer or agency in a professional setting such as health care, law, international business, or social services. There is a companion app used by the interpreters.

Remote, multi-language collaboration has never been easier. The TransPerfect Connect Interpreter App connects users to a live, expertly trained video or phone interpreter in as little as 20 seconds. The app supports hundreds of languages, including American Sign Language, enabling users across multiple industries to quickly and effectively respond to customer needs. This includes: • Companies responding to customer service inquiries • Healthcare providers treating limited English proficiency (LEP) patients • Financial institutions investigating fraudulent charges App features: • Hundreds of languages, including American Sign Language • Connections as fast as 20 seconds • Robust reporting • 24/7 tech support Using industry-leading technology and a global network of expertly trained interpreters who are available around the clock, TransPerfect Connect provides language interpretation to thousands of organizations around the world in industries including financial services, healthcare, insurance, energy & utilities, retail, travel & hospitality, and government. Expertly trained interpreters Interpreters are rigorously screened to ensure the highest level of language proficiency, professionalism, and subject-matter expertise. Additionally, all video remote interpreters are trained and tested in video best practices, appropriate facial expressions and attire, positioning, and basic video troubleshooting, ensuring a seamless and professional experience.