Comparison

New Directions EAP vs Lucet

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

New Directions EAP

Access confidential support for life, work, and health challenges. Connect with professionals for counseling, get tips for well-being, and find answers to benefit questions. Support is available 24/7 for a range of personal issues.

Highlights
  • Connect with professionals
  • Request counseling sessions
  • 24/7 Help Line access
  • Health and well-being tips
  • EAP benefit information
  • Frequently asked questions
Features
Read full description

Get support for issues that impact your life, work and health. With the New Directions Employee Assistance Program (EAP) app, you or your family members can: • Connect with a caring professional ready to guide you to the care you need • Request an EAP counseling session • Call our 24/7 EAP Help Line • Get tips and read articles to improve health and well-being • Ask questions about the EAP benefit • View frequently asked questions about the EAP benefit This app is available only to employees and their dependents who have the New Directions EAP. Check with your employer if you are uncertain if this free benefit is available to you. Support is available for improving relationships, reducing debt, lowering stress and so much more. No matter how you’re doing, the New Directions EAP is here for you. Download the app or call the Help Line at 800-624-5544.

About

Lucet

This platform provides integrated behavioral health care insights at the point of care. It supports clinical decision-making and offers features for managing appointments, viewing patient assessments, and scheduling follow-ups. The solution is hosted on a HIPAA-compliant cloud and can integrate with electronic health records.

Highlights
  • Actionable insights at point of care
  • Behavioral health evaluation
  • Clinical decision support
  • HIPAA-compliant cloud hosting
  • EHR integration
  • Appointment scheduling
  • Patient assessment results
Read full description

THE TRIDIUUM BEHAVIORAL HEALTH SOLUTION FOR INTEGRATED CARE The Tridiuum1 platform delivers actionable insights at the point of care. It serves as a foundation for behavioral health evaluation and supports clinical decision making throughout the continuum of care. The platform is hosted on a HIPAA-compliant cloud and can integrate with electronic health records. Access features such as ... Home - where you can view your next 5 upcoming appointments, critical alerts and notifications of new appointments scheduled. Patient List - your one stop shop to view all your patients and their most recent Mental Health assessment results. Scheduling - manage your availability for Intake appointments as well as scheduling follow ups with existing patients. Profile - manage your personal and professional profile, along with your site profile.

Screenshots

New Directions EAP2 screens
Lucet4 screens

Verdict

The call

The clearest difference is rating: New Directions EAP at 4.8 against Lucet's 1.8. New Directions EAP also leads on update cadence (fortnightly vs every 2 months) and iOS requirement (8.0 vs 16.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

New Directions EAP holds the better App Store score, 4.8 against 1.8. Both are backed by a comparable volume of ratings — 5 and 5 respectively.

UpkeepUpdate frequency

New Directions EAP ships an update fortnightly, Lucet every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
New Directions EAP versus Lucet: the parameters behind the verdict, then further details
ParameterNew Directions EAPLucet
PriceFreeFree
Rating4.8 (5 ratings) — better1.8 (5 ratings)
Positive reviews—0.0% of reviews
Number of ratings55
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS8.0 — better16.6
Further details — not scored
Size17 MB86 MB
Age rating12+12+
DeveloperNew Directions Behavioral Health, LLCTridiuum, Inc.

Customer experience

New Directions EAP

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Lucet

All ratings4 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews12 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

New Directions EAP

No in-app purchases

None

Lucet

No in-app purchases

Questions

Is New Directions EAP free?
New Directions EAP is free to download, with no in-app purchases.
Is Lucet free?
Lucet is free to download, with no in-app purchases.
Which has better reviews, New Directions EAP or Lucet?
New Directions EAP is rated higher. New Directions EAP averages 4.8 out of 5 from 5 ratings, while Lucet averages 1.8 from 5 ratings.
Do New Directions EAP or Lucet have ads?
Neither New Directions EAP nor Lucet shows ads.
Which is updated more often, New Directions EAP or Lucet?
New Directions EAP ships an update fortnightly, and Lucet every 2 months. Most recently, New Directions EAP was updated on October 29, 2026 and Lucet on October 24, 2026.

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