TMdrive vs airCloud Tap

「TMdrive-e2 Support」（以下、本アプリ）は、ドライブ装置TMdriveシリーズ用のアプリです。 本アプリでは取扱い説明書の閲覧、故障発生時のトラブルシューティングを行うことができます。 対象機種は TMdrive-10e2,TMdrive-70e2,TMdrive-MVe2,TMdrive-CYCe2 となります。 ドキュメント一覧 -各機種の取扱い説明書を閲覧できます。 トラブルシューティング＆サポート -ドライブ装置に貼られたＱＲコードを読み取ることで製品を認識します。*ＱＲコードは順次対応予定。 -機種を選択しドライブ装置盤面に表示されたＦＩコードを選択することで故障内容の説明と対処方法を確認することができます。 -お客様の対応したログデータをTMEICへ送付することができます。 -サポート窓口のご案内をしています。 【利用上の注意とお願い】 ※本アプリのダウンロードには通信料がかかります。 ※本アプリはＱＲコードの読み取りの際、カメラ機能を使用します。 ※本アプリはサポート窓口への連絡の際、ダイヤル機能を使用します。 ※本アプリの内容や機能は、予告なく変更および終了することがあります。 ※本アプリケーションは現状有姿で提供され、いかなる保証もいたしません。 　東芝三菱電機産業システム(株)は、本アプリケーションの使用に関連してお客様に生じた損害につきまして、一切責任を負うものではありません。 ※TMdrive は 東芝三菱電機産業システム株式会社 の商標です。

airCloud Tap app offers contactless settings of your Hitachi air conditioning equipment via mobile phone (1), through NFC technology. HVAC professionals and air conditioning managers can reduce time spent on commissioning, operation, and maintenance. With airCloud Tap, each commissioning & service setting can be read on your phone, combined with a simplified visual interface and complete description. How airCloud Tap works 1. Download and create your account airCloud Tap app. 2. Bring your phone close to the NFC symbol on compatible Hitachi air conditioning equipment (2)(3). airCloud Tap will read and display the current settings on your phone screen. 3. You can modify all air conditioning settings by editing them on airCloud Tap app. You do not need to maintain proximity to the air conditioning equipment when editing settings on the phone. 4. Once new settings are entered on the phone, tap your phone close to the NFC symbol on the air conditioning equipment to apply them. List of key settings and data accessible with airCloud Tap app (4): Via Hitachi air365 Max VRF units (2): □ Commissioning: Record site information, log refrigerant charges, Optional Function selection, External Input/Output, Process Test Run □ Maintenance: Record and export operation data, system information, Cause of alarm code, Error history display, Operation data before alarm Via Hitachi wired controllers (3): □ Commissioning: Thermistor selection and calibration, Optional Function Selection, Process Test Run, Controller’s displayed room name, Date/Time, Language selection, Hotel Mode Activation □ Air conditioning operation: Scheduling, Power-Saver, Dual Setpoint, Temperature Restriction, Controller Lock □ Maintenance: Error history display, Operation data reading, Product information Quick copy-paste functionality, ideal for multi-unit systems For outdoor units and remote controllers, save your setting preferences inside the app to apply them again later! It takes a simple tap to copy and apply the saved settings. This functionality is particularly useful for multiple zones with similar needs, such as hotel guestrooms, office meeting rooms, multifamily condominium units… etc. Users can arrange all the settings in one zone first, save them, and then write the copied settings to all remaining zones in one tap. Export of system data With airCloud Tap, users can read operation & history data and export them into separate files, for easy sharing with other servicing teams. Access to online installation & operation manuals airCloud Tap can recognize the air conditioning equipment’s model and redirect you to online installation manual and operation manuals. (5) (1) Smartphone requirements Storage capacity: 150 Mbyte or more Require connectivity features: NFC (Near Field Communication) & Internet (Wi-Fi*/4G/5G) (2) Compatible controller equipment: Hitachi VRF Advanced-Color controllers PC-ARFG1-A, PC-ARFG1-U, PC-ARFG1-M, PC-ARFG2-T, PC-ARFG2-E, PC-ARFG2-EB and Eco-Compact wired controllers PC-ARC-A, PC-ARC-U, PC-ARC-M. (3) Compatible outdoor unit equipment: RAS-HNCBLW, RAS-HNCCLW, RAS-RNCBLW, RAS-RNCCLW (4) List of functionalities is not exhaustive. (5) Requires internet connection (6) For those using two or more smartphone devices: If you have changed your user basic information (such as name or user type), please log out of the app on all devices and log in again. Trademark * Wi-Fi is a registered trademark of the Wi-Fi Alliance.