Trane Pivot vs Neptune Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Trane Pivot
Manage multiple smart thermostats and company spaces remotely. Adjust schedules, setpoints, and view system status and runtime for various buildings all from your mobile device.
- Manage multiple smart thermostats
- Monitor and manage company spaces
- Schedule and setpoint changes
- Group systems for viewing/editing
- View thermostat status and settings
- Track thermostat runtime and events
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The Trane® Pivot™ Mobile App lets you manage your Pivot™ Smart Thermostats. The Simplicity and Convenience let you manage your company’s space on the go. Monitor and manage multiple systems and buildings from your app. Schedule and Setpoint changes can be made to multiple systems at the same time. Groups systems together for viewing and editing. View Status and edit settings of your thermostat. View thermostat runtime and Events.
Neptune Mobile
This business application facilitates remote access control and monitoring of Neptune devices. It offers convenient device registration, efficient data filtering, and immediate access to related images and cardholder pictures for effective security management.
- IP and Cloud Server connectivity
- Easy device registration
- Local and Cloud device search
- Event log and data filtering
- Image and video tagging integration
- Remote door status query and control
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Neptune Mobile can connect to Neptune devices using IP address as well as Cloud Server. Cloud approach makes it easy for Neptune Mobile to connect to the device because there is no need to set up a complex network on the router where the Neptune device is installed. It is very convenient to register Neptune Device because Neptune Mobile provides search function of Local Device and Cloud Device when registering Neptune Device. Neptune Mobile provides Filter function to easily search Event Log, Card Holder, Card, and Door information, and it is easy to use even if there are many data. Neptune Mobile can check the related images immediately when there is video tagging information in the Event Log, and can view the registered Card Holder pictures when inquiring Card Holder information, so it can effectively monitor access and control device. Neptune Mobile can remotely query the status of the door, control lock and unlock the door, and change the Threat Level.
Screenshots
Verdict
Trane Pivot and Neptune Mobile both sit at 4.0 stars, but that hides the real split: 100% of Trane Pivot's written reviews are positive against 0% of Neptune Mobile's. Neptune Mobile's advantage is iOS requirement (12.0 vs 18.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.0 for Trane Pivot against 3.9 for Neptune Mobile. Both are backed by a comparable volume of ratings — 11 and 7 respectively. Written reviews are what separate them: 100% of Trane Pivot's written reviews are positive against 0% of Neptune Mobile's.
Trane Pivot ships an update every 5 months, Neptune Mobile every 6 months. The most recent releases landed on October 9, 2026 and October 13, 2026 respectively.
| Parameter | Trane Pivot | Neptune Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (11 ratings) — better | 3.9 (7 ratings) |
| Positive reviews | 100.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 11 — better | 7 |
| Update frequency | Every 5 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 80 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | TRANE U.S. INC | Sicunet Inc |
Customer experience
Trane Pivot
Neptune Mobile
In-app purchases
Trane Pivot
No in-app purchases
Neptune Mobile
No in-app purchases
Questions
Is Trane Pivot free?
Is Neptune Mobile free?
Which has better reviews, Trane Pivot or Neptune Mobile?
Do Trane Pivot or Neptune Mobile have ads?
Which is updated more often, Trane Pivot or Neptune Mobile?
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