ARKFLUX CX vs ProProfs Help Desk Software

Customer Service and Employee Feedback Forms and Surveys with ARKFLUX. Whether you are looking to send an Employee Feedback Survey to gain invaluable perspective, or distribute an Event Registration Form to a Customer, ARKFLUX has everything you need to Create, Collate, Evaluate and Improve! Collect data both online and offline and automatically translates into 27 languages! Our AI & machine learning solution identifies feelings and sentiment expressed through advanced text analytics. We’re on a mission to bring the power of machine learning to every touchpoint. Our AI is able to draw deep learnings from the feedback and text conversations your customers are having with your brand, to give you easy, effortless emotional analytics. Need a little help to get started?   With instant access to our Template library, we will provide you with all the inspiration you need.   Full integration with Yammer for message distribution and real time activity updates. THIS IS AN ADD ON APP. YOU MUST HAVE A VALID ARKFLUX ACCOUNT TO USE THIS APP.

Our help desk app for IOS has been diligently designed keeping your various requirements in mind. No matter if you are a support agent, manager, or the CEO, you can easily manage customer conversations - anytime, anywhere. Now, resolving tickets is as easy as using your Gmail app! With our simple, Gmail-like interface, support your customers on the move and delight them with fast, personalized service. Here are some top features to look forward to in the ProProfs Help Desk app: Anytime, anywhere access Enjoy incredible ticketing features right inside your mobile. Once downloaded from the Appstore, our app can be accessed 24/7 from any part of the world. Manage tickets with ease Get a holistic view of all your tickets right when you log in. Keep your help desk tidy by sorting tickets based on their status - open, pending, sent, or overdue. Advanced search Never miss a conversation again with our advanced search box. Easily find old conversations in a single click and get the context you need. Bookmark important conversations Prioritize important conversations by adding bookmarks. You can even add labels such as ‘Bugs’ or ‘Billing’ to differentiate tickets from one another. Get all the help you need If you need any help, we are right here for you! Visit our help center to learn all the amazing things you can do with our tool. In case you need assistance, human support is just a call away - (855)776-7763.