HelloSpoke Voice vs Turnkey Tracker

HelloSpoke is a mobile platform that makes business communications easy. With no long-term commitments to sign, a simple interface and the mobility to take your business on the go, you have the freedom to strengthen the connections that matter. With HelloSpoke Voice, you have disaster recovery built into your communication solution. If your internet or network were to go down, calls can still be answered through HelloSpoke Voice. HelloSpoke Voice works like a desk phone, so when everything else in the office seems to be experiencing technical difficulties, you can be relieved your phone system isn’t. Standard Phone Features Contact List and Contact Favorites leveraging the device’s native contact directory Call display and voicemail indicator Speakerphone, mute and hold functions Call history with a list of received, missed and dialed calls Call recording Ringtones and contact avatars Dial plan support Multiple call support Swap between two active calls Merge and split calls (three-way conferencing support) Call transfer (attended and unattended) Audio codecs include G.711 a/u, G.722 (HD), GSM, OPUS and SILK Automatic codec selection to ensure optimal call quality Support for DTMF: the ability to enter numbers to use an auto attendant Via RFC 2833, SIP INFO and in-band Advanced Features Network Traversal Application Managed, Server Managed or Custom Configuration Global IP Support STUN & ICE Media Efficiency and Quality Noise Reduction Echo Cancellation Voice Activity Detection Quality of Service Codecs Variable Bitrate Security and Encryption TLS and SRTP (Secure call signaling and media encryption) DNS SRV record lookups Call quality statistics G.729 Audio Codec Features Low bandwidth audio codec Provides excellent audio quality Ideal for connections with limited bandwidth, such as 3G Reduces the amount of data used during a call

Easily track technician progress. Allow for technicians to modify jobs associated to them.