Nokia WiFi vs unWired Support

The Nokia WiFi app lets you to quickly setup and easily manage your Nokia WiFi Beacon units (purchased separately). Use the app in your home for quick insights to get the most out of your Nokia WiFi network. The first real time mesh Wi-Fi solution that allows you to enjoy uninterrupted Wi-Fi speed and coverage throughout your home. The Nokia WiFi network is self-optimizing against interferences in real time to avoid disruptions. You can do the following with your Nokia WiFi app: • Set up your Beacon units in just a few minutes • Manage internet access for connected devices • Quickly create and share a guest network • Easily check each devices’ connection speed in your network • Automatically update your network at scheduled times • Simple interface that shows which devices have connection problems We want to hear your feedback on how we can improve, feature requests, or general comments! Please contact us at wifi.care@nokia.com Hardware Compatibility Nokia WiFi supported devices (these devices can be used as a root device/gateway) with the Nokia WiFi mobile app: • Nokia WiFi Beacons 1, 1.1, 2, 3 ,6, G6, 10 • Nokia WiFi Gateway 3 • Nokia FastMile 4G, 5G Gateways 2,3,3.1,3.2,6.1 • Nokia FastMile 5G Receivers 5G14-B • Some CSP provided ONTs (modems/gateways): G-140W-C, G-140W-H, G-240W-G, G-240W-J, G-0425G-A, G-0425G-B, G-1425G-A, G-1425G-B, G-2425G-A, G-2425G-B, G-2426G-A, G-2426G-B, XS-2426G-A, XS-2426G-B, G-0425G-C, G-1426G-A Note: Support of these devices is dependent on the CSP and firmware version Supported languages • English • Arabic • Chinese Simplified • Chinese Traditional • Danish • Dutch • Finnish • French • German • Japanese • Polish • Portuguese • Russian • Spanish • Swedish • Thai • Turkish • Ukrainian

At unWired we strive to ensure that every customer can receive the best connection possible over our network. Unfortunately, there are times where your internet performance may not be perfect and you may experience problems like: - Speed issues - Buffering video - Wireless coverage issues - Specific device problems In those cases, unWired Support can help! With just a few taps of your screen, unWired Support completes the checks required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet package to the fullest!