askWhizz vs Inframoura

10 million resolutions for over 3 million customers and counting! pcmedic askWhizz is an innovative chat platform that delivers user-focused consumer and business Technical Support, in Portuguese and English. A cutting-edge approach to chatbots, supported by a hybrid human+machine self-learning system, using state-of-the-art Artificial Intelligence, Language Technology and Machine Translation. askWhizz combines a huge knowledge database with powerful tools to help you help yourself with your technological environment. Just ask Whizz any question using your own natural language; either we’ll already have the right answer for you, or you’ll seamlessly be talking to a human technical expert that will help you with your issue. “My phone is so slow… what can I do?” “Please help me access my work computer from home.” After installing the application on your device, the askWhizz will wait for questions to help you in your technological experience! The free version includes bot-only support: access to an extensive dialog-based knowledge base that will give you any answers based on our accumulated worldwide data. Subscribe to the premium version of askWhizz to get human remote support and field support (physical support available only in selected countries).

REQUESTS, COMPLAINTS & SUGGESTIONS! TELL US ALL ABOUT IT & WE’LL SOLVE IT! This new app strengthens the relationship between Inframoura and its customers. Now, it is possible to report, in real time, all the occurrences in Vilamoura! YOU CONNECT. WE IMPROVE! Inframoura assures in its area of intervention and competence, the following services: • Management of the System of Collection and Deposition of Urban Waste; • Maintenance and Management of the Sanitation Infrastructures Network (rainwater network, sewage network, central and lift stations); • Water Supply Network; • Maintenance and Management of Public Spaces and Equipment (Accessibilities, Green Spaces and Forest, Public Lighting, Road Network, Advertising Licensing and Occupation of the Public Road).