Heating & Cooling HVAC Pro+ vs Tauris Help

Heating & Cooling Supply’s mobile app is your HVAC “Easy Button”. It can make your life easier and save time by providing access to product information useful tools whether you’re on-site, in the drive-thru, or just sitting at home watching TV. Features & Benefits You can: * link to your Heating & Cooling Supply account to view your pricing and order status data, as well as real-time product availability at your preferred branch and other nearby Heating & Cooling Supply branches * easily find Heating & Cooling Supply locations, hours, & phone numbers. Get driving directions through your favorite mapping app * search for HVAC equipment models and view the parts list and superseded parts. Scan QR codes or UPC Bar Codes for faster product lookups * also search by system needs to find AHRI matched systems * verify warranty registrations, get related data, and even submit warranty claims while in the field * view spec sheets, wiring diagrams, installation guides, consumer literature, etc. for Heating & Cooling Supply products * engage with Heating & Cooling Supply technical support through live, priority video, text, or audio chat, with the new Heating & Cooling Supply Wingman service * use GEMstock, our time-saving inventory replenishment tool. GEMstock transforms your phone into your inventory smart hub, whether your stock is on a truck or in a warehouse * receive push notifications of special offers & promotions from Heating & Cooling Supply * access multiple useful calculators, including the PT calculator, Sub-Cool calculator, Superheat calculator, Existing Duct calculator, and New Duct calculator * quickly access the flashlight tool to light up attics, closets and equipment while you work Heating & Cooling Supply’s mission is to deliver the quality HVAC products you need, when you need them, and provide expert technical support. Heating & Cooling Supply is the HVAC professionals’ supplier of choice, and we work hard every day to earn and keep your trust Follow us on Facebook and tell us what you think! https://www.facebook.com/Gemaire

Tauris Help is your AI troubleshooting assistant for HVAC, plumbing, and electrical equipment. Point your camera at the nameplate — or just type the model — and Tauris Help walks you through the fix so you can close the ticket and move on. Built for technicians, facilities staff, and anyone who has to keep equipment running, Tauris Help turns a confusing fault into a clear, step-by-step answer grounded in the actual service manual for your unit. WHAT YOU CAN DO • Snap the nameplate — identify the exact make and model from a photo. • Or type the model number, or describe what you're looking at. • Ask what's wrong and get a clear, step-by-step troubleshooting path. • Get answers grounded in the unit's service manual, not generic guesses. • Attach photos of what you're seeing in the field for better context. • Keep every session saved to your history so you can pick up where you left off. THREE STEPS. NO LEARNING CURVE. 1. Tell us the unit — snap the nameplate or type the model. 2. Describe the issue — type what's happening or send a photo. 3. Get your fix — clear, step-by-step answers fast enough to keep your day moving. WORKS ON THE EQUIPMENT YOU SERVICE HVAC systems, VRF/VRV units, chillers, rooftop units, plumbing, and electrical gear. If it has a nameplate, Tauris Help can help you identify it and work the problem.