Ask Longview vs Hercules Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ask Longview
Report non-emergency city issues like potholes or graffiti directly to city officials. Submit reports with photos and exact locations for quick resolution. Receive status updates on your reported issues.
- Report city issues
- Submit photos with reports
- Automatic location detection
- Receive status updates
- Direct communication with city staff
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Potholes that need filling, barking dogs that need quieting, and graffiti that needs removing can now be reported using your iPhone with the launch of ASK Longview's new mobile application. iOS users simply open the application, select an issue, take a picture, and submit. The application picks up the exact location and sends the issue directly to the Longview staff member who can fix it. The GPS and camera features built into your device make it simple for residents to alert City of Longview officials about a variety of issues around the clock while they're mobile. Residents will know their issue went to the right person without ever going to an office or sitting down at a computer, and they can also receive status updates on those issues. This improvement in customer service allows previous time-consuming visits or phone calls to be handled on the go (mobile) or via the web. The application can be downloaded by searching for ASK Longview in the Apple App store or by going to the City's website at www.mylongview.com and clicking on the blue ASK Longview button. There is no charge to download the application.
Hercules Connect
Report local issues like potholes and graffiti directly to your city government. This app allows for quick and easy submission of problems, helping to improve your neighborhood.
- Report potholes
- Report graffiti
- Submit neighborhood issues
- Direct city reporting
- Fast issue submission
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with Hercules Connect!
Screenshots
Verdict
The clearest difference is rating: Hercules Connect at 3.0 against Ask Longview's 1.0. On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hercules Connect holds the better App Store score, 3.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 2 respectively. Written reviews split almost evenly too, at 0% and 0% positive.
Ask Longview ships an update every 15 months, Hercules Connect every 9 months. The most recent releases landed on June 1, 2026 and July 28, 2026 respectively.
| Parameter | Ask Longview | Hercules Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 3.0 (2 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 1 | 2 — better |
| Update frequency | Every 15 months | Every 9 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 46 MB | 132 MB |
| Age rating | 17+ | 4+ |
| Developer | City of Longview | City of Hercules |
Customer experience
Ask Longview
Hercules Connect
In-app purchases
Ask Longview
No in-app purchases
Hercules Connect
No in-app purchases
Questions
Is Ask Longview free?
Is Hercules Connect free?
Which has better reviews, Ask Longview or Hercules Connect?
Do Ask Longview or Hercules Connect have ads?
Which is updated more often, Ask Longview or Hercules Connect?
Other comparisons
