平云城市经理 vs SSA

平云小匠作为中国智能设备服务专家，承接全国智能设备售后服务，主推共享经济理念，充分利用工程师业余时间，兼职完成智能设备服务工作，实现社会闲散资源的整合，基于售后服务是以技术加服务的高品质工作，为确保高质量的服务交付，因此，平云小匠在全国各城市招募城市经理，负责该区域平云小匠的工单落地完成和自由工程师、服务商的招募及日常管理工作。

Star Service is an on-site task execution tool that provides standard execution SOP and SLA reminders for the installation, operation, and maintenance of new energy equipment under the brand of "Star Charge". It provides intelligent service management of the whole process of installation, operation, and maintenance. Dynamic configuration of “Task Content” and “Standard duration” is supported to provide the following items for different customers and service objects: 1. Multi-type work ticket standardized processing process, more efficient operation; 2. Professional guidance for task execution, easier to learn; 3. Spare parts materials stored to backpack, more accurate management; 4. Online settlement supported, transaction clearer. Provide intelligent operation and maintenance services for Star Charge and roaming devices, support to query operating data and log data, and implement firmware upgrade, configuration deliver and debug through Bluetooth/mobile network. Spare parts adopt enterprise - warehouse - position management mode, support enterprise/individual multi-level spare parts management. It can realize the backpack material spare parts automatically occupying and releasing the warehouse position, and realize spare parts service at low-cost, through report analysis. Conduct intelligent management of the whole process of installation, operation, and maintenance of new energy equipment, assist engineers in quick response and execution guidance, improve problem solving efficiency, and provide professional and efficient service ability.