Comparison

PBXDom Call Analytics vs Adobe Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PBXDom Call Analytics

Gain deep insights into your phone system's performance with comprehensive call analytics and reporting. Optimize sales, improve customer service, and manage telecom expenses effectively with customizable dashboards and alerts.

Highlights
  • Unlimited dashboard with 60+ widgets
  • Over 20 reports and 9 charts
  • Advanced call reporting
  • Integration with Slack, Zapier
  • Telecom expense and call accounting
  • Emergency 911 & instant alerts
  • Export to Excel, TXT, PDF
Features
Read full description

PBXDom helps SMEs to Enterprises better understand their phone system activity, *You lose money every time the sales department misses a phone call *You will have unsatisfied customers if they can’t reach your service team You know how they say information is power? You first need to be able to capture and then analyze it, and that is essentially what we do. Features and Advantages Unlimited Dashboard More than 60 widgets More than 20 reports More than 9 charts Advanced Call Reporting Integration with major services (Slack, Zapier, …) Departments and Groups assignment Emergency 911 & Instant Alerts Telecom Expense & Call Accounting Dashboard Sharing Wallboard features Voice Traffic Analysis Export to Excel, TXT, PDF Update Every 5 Minutes 5 years data retention, Unlimited records Unlimited PBX Unlimited Storage Unlimited Site/Location 100% Cloud Based Free Email & Chat Support Free Remote Installation PBXDom's easy-to-use solutions are found in businesses of all sizes: ranging from as few as 5 to over 10,000 extensions, from single site networks to complex multi-site, multi-vendor networks. PBXDom delivers seamless reporting compatibility for voice networks made up of virtually all PBX or IP-PBX manufacturers, including Avaya, Cisco, Mitel, NEC, ShoreTel, Panasonic and other PBX and IP-PBX manufacturers.

About

Adobe Connect

Attend virtual meetings, webinars, and classrooms directly from your mobile device. Participate in live discussions, view shared content like presentations and videos, and collaborate with others through chat and polls.

Highlights
  • Attend meetings, webinars, and virtual classrooms
  • Participate in chat, polls, and Q&A
  • View shared presentations, videos, and screen sharing
  • Use VoIP or telephone conferencing for audio
  • Participate in breakout rooms
  • Download files and click links
Read full description

Attend meetings, webinars, and virtual classrooms with Adobe Connect. Adobe Connect for iOS brings critical meeting capabilities to your mobile device, enabling you to attend meetings directly from your iPhone or iPad. The Adobe Connect application delivers a modern user interface, supports high resolution camera broadcast, and supports both landscape and portrait viewing. Join any Standard View or Enhanced Audio/Video Experience enabled meetings. Use your built-in microphone and speakers, a connected headset, or a Bluetooth device such as Apple AirPods to join meeting audio. Or join a telephone conference if included with the meeting. Participate in video conferencing using your device’s cameras. View high quality PowerPoint® presentations, videos, PDF documents, images, GIF animations, or desktop computer screens being shared. Participate in chat, vote in polls, read notes, download files, click links, ask questions, raise your hand, agree/disagree, or let the host know you have stepped away. FEATURES: • Talk and listen using your microphone and speakers (VoIP) or another device • View cameras being shared and share your camera if allowed • View PowerPoint slides being shared • View screen sharing being shared • View whiteboards or annotations on content • View MP4 videos, JPG and PNG images, and animated GIFs being shared • View PDF documents being shared • Listen to MP3 audio being shared • View and participate with custom pods • Participate in chat, including selecting colors and private chats in chat pods and chat panel • Participate in polls, including multiple-choice, multiple-answer, and short answer • View notes including formatting and hyperlinks • Ask questions and see other questions and responses in Q&A • Download files directly to your device • Click on links to visit websites with your mobile browser • Change your status: including Raise Hand, Agree / Disagree, and Stepped Away • Participate in breakout rooms with audio, cameras, and chat • Support for Single Sign-On requiring two-factor authentication • As a host, login, accept guests, and promote others • Participant can access and participate in Quiz • Participant can see Closed Captions if enabled by host for the room. Support for additional meeting activities will be coming soon. This application does not yet support drawing on whiteboards, or note taking. These activities can be accessed by joining the meeting using a standard mobile browser. Note: This application is NOT for watching recordings. Adobe Connect recordings can be viewed using a standard mobile browser while online. Requirements: iOS 13.0 or higher. Devices supported: iPhone 6s or higher, iPad 5th generation or higher. Requires WiFi or a standard 4G/5G mobile connection.

Screenshots

PBXDom Call Analytics4 screens
Adobe Connect4 screens

Verdict

The call

The clearest difference is rating: PBXDom Call Analytics at 5.0 against Adobe Connect's 3.4. PBXDom Call Analytics also leads on iOS requirement (9.0 vs 15.0). Adobe Connect's advantage is update cadence (every 2 months vs every 28 months) and ratings volume (221 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PBXDom Call Analytics holds the better App Store score, 5.0 against 3.4. That said, the two scores are not equally well evidenced: Adobe Connect has 221 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

PBXDom Call Analytics ships an update every 28 months, Adobe Connect every 2 months. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
PBXDom Call Analytics versus Adobe Connect: the parameters behind the verdict, then further details
ParameterPBXDom Call AnalyticsAdobe Connect
PriceFreeFree
Rating5.0 (1 ratings) — better3.4 (221 ratings)
Positive reviews—25.0% of reviews
Number of ratings1221 — better
Update frequencyEvery 28 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS9.0 — better15.0
Further details — not scored
Size22 MB187 MB
Age rating4+4+
DeveloperPBXDom LLCAdobe Inc.

Customer experience

PBXDom Call Analytics

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Adobe Connect

All ratings221 ratings
Positive56.1%
Neutral9.0%
Negative34.8%
Written reviews80 reviews
Positive25.0%
Neutral6.3%
Negative68.8%

Bugs and requests

PBXDom Call Analytics

Not enough reviews yet to summarise bugs or requests.

Adobe Connect

Reported bugs

73 issues
  • App crashes all the time
  • Sound only works 10% of the time
  • Commute mode: sound has not worked
  • Cannot write messages in main tab on iPad
  • SSO not working
Show 68 more
  • Does not verify session links
  • Not working on iOS 26
  • Audio comes out like on phone
  • Cannot record session from phone
  • Audio impossible to make work on iPad
  • Cannot register, forgot password emails never arrive
  • Problems with image vs. audio
  • Cannot increase speed to watch videos
  • Audio stream not uninterrupted on mobile data
  • Doesn't join rooms anymore
  • Shared PDF image disappears or doesn't load
  • Kicks out constantly and doesn't allow re-entry
  • Sends to 'Join Room' with no way out
  • Choppy video and audio
  • Laggy on iPad Pro
  • Very glitchy
  • Connection errors
  • Too many bugs during sessions
  • Slides and videos not visible to participants
  • HTML pods presentation unpredictable
  • Customizable pods hit or miss
  • Chat box frozen
  • Users stuck with old version bugs
  • Screenshots rotated 90 degrees
  • No audio in meetings
  • Not compatible with screen readers
  • Constant network problems, users kicked out
  • Cannot see shared screen on iPad Pro
  • No sharing possible
  • Constant crashing, kicked out every 10 minutes
  • App does not work
  • Auto login process fails when redirecting from website
  • Force Touch link not available
  • App not developed for iPhone or iPad
  • Audio cut out often, app crashed every 10-15 minutes
  • Desktop version has significant video delay
  • Cannot connect app from Safari
  • Audio hacks sometimes, app needs restart
  • Chat window snags, miss current messages
  • PDFs not visible in class
  • Mute button kept disappearing
  • Lost visual and could not answer poll questions
  • Sound volume fluctuated, no handouts, app froze, could not view presentation
  • Cannot hear audio in live meetings
  • Cannot open webinar
  • Cannot see screen while attending meeting
  • Cannot access PDF files or view presented PDFs
  • Cannot see shared screen
  • Cannot connect from Safari
  • Audio hacks, app needs restart
  • PDF not supported
  • Infinite loading circle
  • Username/password not accepted by new app
  • Cannot see uploaded PDFs on tablet
  • Have to sacrifice screen to see chat
  • Only one option for screen share + camera
  • Everything on separate screens in pods, miss a lot
  • Cannot use half the features
  • Doesn't work, jumps from Chrome to app
  • Keeps giving 'enter a valid link' error
  • Cannot go to meeting when tapping open on browser
  • Stuck in a loop, tells to install app when already installed
  • Lost many classes because of this
  • Cannot leave/switch room if meeting hasn't started
  • App stays 'hanging'
  • Had to delete and reinstall app to enter correct room
  • Cannot open webinar
  • Cannot see screen during meeting

Requested features

12 requests
  • Bring back old app
  • Add recording session from mobile
  • Needs emoticons and hand gestures
  • Add Notes for app version
  • Support for PDF Files
Show 7 more
  • Make chat popup
  • Allow viewing screen share + camera simultaneously
  • Add Q&A support
  • Make it easier to connect or share link
  • Be able to exit chat box without restarting
  • Add dark mode
  • Advanced analytics dashboard

In-app purchases

None

PBXDom Call Analytics

No in-app purchases

None

Adobe Connect

No in-app purchases

Questions

Is PBXDom Call Analytics free?
PBXDom Call Analytics is free to download, with no in-app purchases.
Is Adobe Connect free?
Adobe Connect is free to download, with no in-app purchases.
Which has better reviews, PBXDom Call Analytics or Adobe Connect?
PBXDom Call Analytics is rated higher. PBXDom Call Analytics averages 5.0 out of 5 from 1 ratings, while Adobe Connect averages 3.4 from 221 ratings.
Do PBXDom Call Analytics or Adobe Connect have ads?
Neither PBXDom Call Analytics nor Adobe Connect shows ads.
Which is updated more often, PBXDom Call Analytics or Adobe Connect?
PBXDom Call Analytics ships an update every 28 months, and Adobe Connect every 2 months. Most recently, PBXDom Call Analytics was updated on October 14, 2026 and Adobe Connect on October 15, 2026.

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