Oracle Fusion Applications vs RSA Support

The Oracle Fusion Apps gives organizations secure access to their Oracle Cloud Applications while on the go. The same responsive user experience enabled in the web application is available in this mobile app, and provides a seamless and consistent experience. Supply chain healthcare users can perform cycle counts, receiving, put away, stocking inquiries, stock issues, pick confirm, subinventory transfers, and periodic automatic replenishment (PAR) counts in the mobile app. These mobile flows support scanning relevant barcode data using either a camera-based or device-based scanner. Offline support is included in periodic automatic replenishment (PAR) count application. You can access the new mobile flows by clicking the Inventory Management (Mobile) menu entry under the Supply Chain Execution navigation group. Alternatively, you can directly navigate to individual mobile pages by clicking on the individual Quick Actions. For example, clicking the PAR Count (Mobile) quick action takes you directly to the PAR Count mobile page. As a new hire, you can view and manage your onboarding tasks before your first day of work. As an employee, you can manage your personal information, view your payslip, manage your goals, view and manage your benefits elections, manage your skills and qualifications, look up colleagues in the directory, and much more. As a manager, you can hire an employee, promote, transfer, change the working hours, and manage salary and compensation of current employees. You can also use My Team to stay informed of your team’s overall employment, compensation, and talent information. All users, can also view their notifications and approve or reject a request from their mobile device using this application. Offline support is included for HCM Learning. Learners can complete their learning at any time. When the device connects online again, it will synchronize your learning assignment progress and completion status with the server. - You must have an active Oracle Cloud Applications user account. - Your mobile device must have internet access and be connected to a live Oracle Applications Cloud server. - Your Applications Cloud home page must be configured to use the News Feed Default Layout (see MyOracleSupport document ID 2399671.1). - Only mobile responsive features enabled in your Cloud web application are available (see MyOracleSupport document ID 2399671.1). - Features and functionality vary based on licensed and implemented applications. Refer to the What’s New for the Redesigned User Experience features in Oracle Cloud Release Readiness for detailed information about mobile responsive features. - See the Application License Agreement for details.- See the Application License Agreement for details.

The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your iOS device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage. To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD audio - Video frame rate auto adapts - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The application does not allow the Service Representative to access any data stored on your device.