CCAgents vs FiberDial

CCAgents is the client app for the Mobile2CRM solution suite - you must have an active Mobile2CRM account in order to use it. Mobile2CRM is the missing link between your employees' cellphones and your CRM and call recording systems - the leading multiple mobile business profiles solution for SMBs and Enterprises. Mobile2CRM enables the integration of cellphone interactions (calls, SMS / IM etc.) with organization management systems like CRM, ERP, call recording, AI-based BI and other systems. A comprehensive SDK is available for integration with other mobile applications. Mobile2CRM is global and operator-agnostic. It enables: • Using employees’ cellphones for both private and business communications • Separating business / private calls / text • Implementing true Bring Your Own Device (BYOD) • Easily monitoring of native cellular (peer-to-peer) communications • Enterprise-grade call recording • Complying with mobile recording and privacy regulations across the world

With FiberDial mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What FiberDial brings to your team: **Complete UC solution that works with your FiberDial accounts** • Collaborate with your team wherever you are. • Make video calls, organize audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organize remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your office extension. • Keep track of your business communications with the detailed customer profiles and history of communications organized by each contact. **Enhanced connectivity and call quality even with an unstable internet connection** • With push notifications you can stay connected anywhere you are while providing outstanding customer service. • FiberDial enhances the connectivity and the quality of voice implementing the best-in-class audio codecs. **Keeps your conversations and data secure.** • FiberDial apps provide encryption for calls, messages, and data by default using the strongest block cyphers available. To use this app a subscription to FiberDial service is required.