Epic Welcome vs HCIN Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epic Welcome
This app allows patients to complete medical intake processes digitally. Patients can respond to questionnaires and e-sign necessary documents before their appointments. The available features depend on the healthcare organization's license.
- Patient self-service options
- Respond to questionnaires
- E-sign documents
- Digital care process start
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Welcome offers patients self-service options at the start of the care process. With Welcome, patients can: · Respond to questionnaires · E-sign documents Your organization needs to license Welcome and be on Epic’s 2018 version or greater and will determine the exact feature set.
HCIN Connect
This application connects hospitals to a network of interpreters via video. It ensures patients receive care in their preferred language, facilitating communication and improving healthcare access.
- Video interpreter network
- Patient language access
- Secure communication
- Hospital member sharing
- Easy-to-use interface
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With the HCIN Connect iPad application, HCIN member hospitals share interpreters through an easy-to use video network that ensures patients receive care in the language they understand.
Screenshots
Verdict
The clearest difference is rating: HCIN Connect at 5.0 against Epic Welcome's 4.3. HCIN Connect also leads on device support (3 vs 1) and iOS requirement (13.0 vs 18.0). Epic Welcome's advantage is update cadence (every 2 months vs every 9 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HCIN Connect holds the better App Store score, 5.0 against 4.3. Both are backed by a comparable volume of ratings — 3 and 2 respectively.
Epic Welcome ships an update every 2 months, HCIN Connect every 9 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | Epic Welcome | HCIN Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (3 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 3 — better | 2 |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 3 MB | 13 MB |
| Age rating | 17+ | 4+ |
| Developer | Epic | Paras and Associates inc |
Customer experience
Epic Welcome
HCIN Connect
In-app purchases
Epic Welcome
No in-app purchases
HCIN Connect
No in-app purchases
Questions
Is Epic Welcome free?
Is HCIN Connect free?
Which has better reviews, Epic Welcome or HCIN Connect?
Do Epic Welcome or HCIN Connect have ads?
Which is updated more often, Epic Welcome or HCIN Connect?
Other comparisons
