Epic Welcome vs Vital Sync
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epic Welcome
This app allows patients to complete medical intake processes digitally. Patients can respond to questionnaires and e-sign necessary documents before their appointments. The available features depend on the healthcare organization's license.
- Patient self-service options
- Respond to questionnaires
- E-sign documents
- Digital care process start
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Welcome offers patients self-service options at the start of the care process. With Welcome, patients can: · Respond to questionnaires · E-sign documents Your organization needs to license Welcome and be on Epic’s 2018 version or greater and will determine the exact feature set.
Vital Sync
Access real-time patient physiological data from connected medical devices on your mobile device. Receive alerts and monitor multiple patients remotely within your hospital's network to enhance clinical workflow and patient care.
- Remote patient monitoring
- Real-time physiological data
- Device alerts
- Multi-patient view
- Mobile-optimized interface
- Clinical workflow enhancement
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The Vital Sync™ mobile application takes the next step to give clinicians the right information, in the right place, at the right time to support clinicians in busy clinical environments. The Vital Sync™ mobile application delivers physiological information from your Medtronic patient monitors and ventilators and delivers it to your device. With a view designed specifically for mobile devices, the Vital Sync™ mobile application increases accessibility to data from your connected devices, so you can: • Gain immediate access to timely data and take appropriate action • View patient physiological information remotely • Receive alerts anywhere within the hospital’s network The Vital Sync™ mobile application allows you to access continuous monitoring data for multiple patients from a smart phone, anywhere within the hospital’s network. Building on the value of the Vital Sync™ virtual patient monitoring platform, the Vital Sync™ mobile application gives you more flexibility in your clinical workflow and helps you manage your respiratory patients’ care needs. The Vital Sync™ mobile application delivers: • Near real-time data and high-fidelity waveforms for patient monitoring devices • Patient and device alerts • A display that is unique for each clinician, showing only their assigned patients This application should not be used to make medical decisions without consulting a physician. The Vital Sync™ mobile application should not be used as the sole basis for diagnosis or therapy and is intended only as an adjunct in patient assessment.
Screenshots
Verdict
The clearest difference is rating: Vital Sync at 5.0 against Epic Welcome's 4.3. Vital Sync also leads on device support (3 vs 1) and iOS requirement (15.6 vs 18.0). Epic Welcome's advantage is update cadence (every 2 months vs every 9 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Vital Sync holds the better App Store score, 5.0 against 4.3. Both are backed by a comparable volume of ratings — 3 and 6 respectively.
Epic Welcome ships an update every 2 months, Vital Sync every 9 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Epic Welcome | Vital Sync |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (3 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 3 | 6 — better |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 3 MB | 40 MB |
| Age rating | 17+ | 4+ |
| Developer | Epic | Medtronic, Inc. |
Customer experience
Epic Welcome
Vital Sync
In-app purchases
Epic Welcome
No in-app purchases
Vital Sync
No in-app purchases
Questions
Is Epic Welcome free?
Is Vital Sync free?
Which has better reviews, Epic Welcome or Vital Sync?
Do Epic Welcome or Vital Sync have ads?
Which is updated more often, Epic Welcome or Vital Sync?
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