FCS Connect Smart vs Standard Staff

The FCS Connect application is created for the staff of FCS’s customer properties. This application is not for the guests or residents staying at any of its customer properties. The FCS Connect Mobile App works in conjunction with the FCS Connect Web Application. It runs on various iOS devices for runners and supervisors to receive and perform jobs when they are on the move. Features at a glance: · Create and manage jobs · Automated job dispatch · Create guest & inter-department requests · Auto notify request to the runners (noise free) · Real-time job tracking and monitoring with the supervisor dashboard · Escalation management · In-app messaging communication · Report builder and scheduler · Easy access to the history of jobs · Handy QR code tagging & speedy Mini Bar posting · Open integration with most PMS and 3rd party solutions

Standard Staff helps manage better relationships between team members and hotel guests. Optimize hotel operations and communications between teams ranging from housekeeping, engineering and front of house.