Kommunicate Support Desk vs VHD Assets Agent

Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime. Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate agent app, you can: Manage customer conversation from anywhere: Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go. Manage group chats: Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere. Search and initiate conversations: Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team. Quick Replies: Use Quick Replies to instantly reply for common queries from your directory of canned responses. Take over from bot: Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff. User information section: Now you can see all the user information available in the Kommunicate webapp in your iOS app as well. Conversation sharing and universal links: Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.

App for asset tracking of a mobile device and scanning the asset information. This app is used by end users or vision helpdesk clients. Every user will have different URL as per their vision helpdesk software installation path. Tracking - mobile device information is tracked and sent to asset management module of vision helpdesk software. This information Update the camera purpose string to explain how the app will use the requested information and provide an example of how the data will be used. See the attached screenshot. ====> Camera Usage Description: You need to provide camera access to scanning the QR Code. Photo Library Usage Description: You need to provide photo album access to upload profile image Contacts Usage Description: You need to provide contact access to link and manage contacts. Asset scanning - scanning is done based on barcode or QR code attached to asset. Scan asset details are be retrive from service desk software to App.