Empolis Industrial Knowledge vs WAGNER Service

With the Empolis Workplace app, you have all your company's knowledge in your pocket at all times and can access all the information you need – online and offline. Whether you're working on site, in production, during commissioning or responding to enquiries, the app allows you to solve even complex tasks quickly and easily. The app protects your information and handles data in compliance with the GDPR. Highlights Knowledge where you need it: The app brings together all relevant information from all systems in one central location. With the help of an intelligent search function, you can find the knowledge you need in your company at any time – precisely, quickly and filterable by topic, machine or process. Offline availability: No mobile network available? No problem. Data synchronisation means you always have the latest information on your smartphone or tablet – whether you're in the production hall, the boiler room or on an oil rig. Capture and share knowledge: Document experiences and solutions directly on site – via text input, voice-to-text or with photos and videos. The integrated AI automatically structures and optimises your notes. Share your knowledge with the team immediately. Collaborative problem solving: Encourage active knowledge sharing: the app helps teams work together on solutions, exchange ideas with experts and document challenges transparently. Identify the right contacts based on their skills and automatically create a chat. Digital assistant – Empolis Buddy: The integrated AI assistant uses natural language to help you navigate complex content and answers your questions in a dialogue-based manner. QR code scanner: Integrated QR code scanning provides you with immediate context-related information about the respective machine or system. Data security: The knowledge captured and your data are stored securely on German servers. This ensures that your information is always handled securely in accordance with strict European data security guidelines . You too can benefit from the advantages of the Empolis Industrial Knowledge App by downloading it directly to your mobile device. Use your login details to log in. If you have any questions, please contact: support@empolis.com About Empolis: Empolis is a leading provider of AI-based knowledge management solutions for the industrial sector. As part of the Proalpha Group, Empolis accelerates digital transformation with proven SaaS standard software and comprehensive industry and process expertise.

With the WAGNER service app you receive fast and reliable support - directly from a qualified member of our service team. Fast response time: Thanks to the live audio and video transmission, the WAGNER service employee can effectively support you in the shortest possible time in the event of system problems, without having to deal directly with I have to be there for you. Comprehensive support if required: Thanks to the fast service deployment, we can jointly ensure your plant availability and productivity. Transparent documentation: The documentation function ensures the traceability of the services provided and thus enables a continuous improvement process. Smooth communication: To avoid misunderstandings in communication, text and voice messages between you and the service employee in the WAGNER HelpDesk can be translated into several languages.