Shift4 Back Office vs Hexia
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shift4 Back Office
Manage your restaurant's sales and business data remotely. Receive exception-based reports to identify and prevent potential issues. Perform essential management tasks like approving discounts and handling shifts from anywhere.
- Remote sales and business data access
- Exception-based reporting for issue alerts
- Approve discounts and voids
- Handle shifts remotely
- POS integration
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Shift4 Back Office is the management app for restaurants using GivexPOS. Using Shift4 Back Office, restaurant owners and managers can receive the latest sales and business data from their POS while off-site. Exception-based reporting alerts you to any potential issues, giving you timely information to prevent problems before they occur. From anywhere, you can perform essential management tasks such as approving discounts or voids and handling shifts.
Hexia
Enhance customer satisfaction with real-time alerts and advanced metrics. Gain insights into customer sentiment through a dynamic dashboard and detailed reports. Drive brand growth by transforming feedback into actionable strategies.
- Instant customer sentiment dashboard
- Data tracking and export (PDF, Excel)
- Real-time customer alerts
- Trending customer experience insights
- Downloadable in-depth reports
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Hexia: Boost Your Customer Satisfaction! Level up your customer experience with Hexia, right from your iPhone or iPad, wherever you are! Enhance your customer's satisfaction by replying to their concerns using alerts or dive deep into insights using advanced metrics and dashboard. Combine this to drive growth for your brand or products. Features: - Instant Dashboard – Grasp your customer vibes in a flash! - Precision Details – Track & export data (PDF, Excel) with laser accuracy. - Real-Time Alerts – Transform unhappy customers into brand promoters. - Trending Insights – Monitor the heartbeat of customer experience over time. - Robust Reports – Download in-depth metrics tailored for your chosen timeframe. Hexia Products Supported: - All Hexia-based Voice of Customers surveys - Lanla Mystery shoppers results (v1) - Social media and online reviews via localtrac integration (upcoming) - Ready to elevate your brand? Hexia's got your back, no matter the size or location of your business.
Screenshots
Verdict
The clearest difference is review sentiment: Hexia at 100% against Shift4 Back Office's 0%. Hexia also leads on update cadence (every 4 days vs every 2 months) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shift4 Back Office ships an update every 2 months, Hexia every 4 days. The most recent releases landed on September 18, 2026 and September 9, 2026 respectively.
| Parameter | Shift4 Back Office | Hexia |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (1 ratings) — better | — |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 months | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 14 — better |
| Further details — not scored | ||
| Size | 8 MB | 79 MB |
| Age rating | 4+ | 4+ |
| Developer | Givex Canada Corp. | Publipage |
Customer experience
Shift4 Back Office
Hexia
In-app purchases
Shift4 Back Office
No in-app purchases
Hexia
No in-app purchases
