Rafid vs OBTECH Maintenance

A full-service platform for your vehicle. Accident reporting, booking a car service & repair, book a mobile workshop, Roadside assistance, car inspection and to book a ride. It offers motorists and citizens of Sharjah, the ability to manage all their automotive requirements efficiently. With ease of use and wide service availability. Services provided: 1. Accident Reporting: Residents of Sharjah can report minor traffic accidents and incidents through the app in simple steps. View their accident history and incident report, Pay the accident report service fees, and view nearby accidents. 2. Roadside assistance: A 24/7 Service, where users can place any emergency roadside assistance service which includes (Towing, Dessert pull out service and other). 3. AutoXpress Mobile Workshop: To book any minor from the comfort of your home where the service will be carried at your doorstep. Mobile workshop services include (Car wash, Oil & Filter change, Battery replacement, AC treatment and light restoration. 4. AutoXpress Service & maintenance: Pre-book any automotive service job which can be carried in any of the 2 Service Centre locations in Sharjah. Services Available (Mechanical work, Electrical work, Painting & Decal, and body repair). 5. MotorCheck – Inspection & Registration: Pre-book any car inspection or registration related service at any of the MotorCheck locations in Sharjah. Services available are (Registration inspection, Renewal inspection, Export Inspection, 170 Points Check, Pre-purchase inspection, paint inspection, chassis inspection, OBD Report). 6. Limo & Taxi Service: Book a lime ride from Sharjah through the Buraq App or Book a Sharjah Taxi by calling Buraq Call Centre. Additional Features: • Application is available in 3 Languages (English, Arabic & Urdu) • Inbuilt Payment system • Map integration for location & address settings • Add your vehicle • Push notification updates • Email & SMS updates • Ability to share generated accident reports About Rafid: Established in 2017 as a joint venture between Sharjah Asset Management and OWS Auto. Providing car buyers and owners 360 automotive services from minor accident reporting, car service, maintenance, car wash, car detailing, car inspection, registration renewal. car export and roadside assistance. Rafid’s four independent arms which offer complete best-in-class automotive solutions. With a core management team of innovators, we aim to create solutions as a way of life. Drawing inspiration and motivation from across the globe, we work to implement procedures and provide better solutions to all our stakeholders.

OBTECH Maintenance is the facility-maintenance app for Belresheed-managed buildings. Tenants, security staff, technicians, store keepers, supervisors and administrators use one app to raise, assign, quote and close maintenance work. Accounts are created by building management by invitation. FOR TENANTS - Raise a maintenance request in seconds: choose your unit and the issue, add photos or a short video, and pick a preferred visit time. - Get push notifications as your request is assigned, quoted, updated and completed. - See when the technician has confirmed the visit, approve or reject quotations, and sign off on your phone when the work is done. - View your contract details when building management has them on file, and request a meeting with management. FOR SECURITY STAFF - Raise requests for common amenities and confirm when the work is done. FOR TECHNICIANS, FOREMEN AND STORE KEEPERS - New requests are assigned automatically to the foreman responsible for the building, with a push notification. - Acknowledge requests and set the visit time, add before, during and after photos or videos, and record who worked on the job. - Request materials from the store catalogue and prepare quotations for approval. Store keepers mark materials ready and issue them. - Record cash collected on site, including part payments, with the balance shown. - Escalate a request to a supervisor when needed, and capture the tenant's signature on site to close a work order. FOR SUPERVISORS, MANAGERS AND ADMINISTRATORS - See every request, set priorities, reassign technicians and confirm cash payments. - Track response times against working hours (Sunday to Thursday). - Use the dashboard, analytics and insights on repeated issues, and export reports as PDF or CSV. - Manage buildings, units, tenants, teams and staff roles. GOOD TO KNOW - Payments are recorded by staff for cash paid on site. The app takes no card or online payments. - Push notifications are optional and can be turned off in Profile. - You can request deletion of your account in Profile. Available in English.